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Error opening the snapshot disks using given transport mode: san Status 23

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Hello guys,

I have installed a new platform for netbackup :

  • Nbmaster : Windows Server 2008 R2 64x
  • Nbmedia : Windows Server 2008 R2 64x

I would like to backup all my VMware machines using my SAN environement, I have configured my SAN using the Symantec Guide for VMware.

I'am using my media server as Host Backup for VMware, it says all my LUNs and datastores (When checking with diskmanager) from our EMC Array.

But all my VMware backup Job are failling whit this error :

"Error opening the snapshot disks using given transport mode: san Status 23"

for more details, see my attached file.

Thank you in advance for your help.

KAMOU


bptestbpcd binary showing 0KB size

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bptestbpcd binary showing 0KB size. Master is 7.6 . Can not copy it from any other as we dont have any other master with this version. Is theer any other way (downloading etc?)

1437766409

TECH172294 download for Kaseya plugin is broken

Activation DLO 7.6 SP1

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Bonjour,

J'ai besoin de vos lumières svp.

En effet, j'ai installé il y a 2 semaines sur un nouveau serveur Win 2012 R2 x64 le produit DLO 7.6 SP1. J'ai commencé à le paramétrer et l'installer sur environ 70 clients. Il est aujourd'hui en prod. J'ai passé commande auprès de mon fournisseur qui m'a fourni une nouvelle clé de licence. Depuis hier soir, j'essaie de la rentrer. J'ai retour me disant que la "clé de licence a été mise à jour avec succès".

Mais quand je vais dans "Aide" puis 'à propos de Desktop and Laptop Option'', il me dit que la version d'évaluation expire dans 6 jours.

Savez-vous comment faire pour valider définitivement le produit svp ?

Merci,

Cordialement,

database server is down, check for low disk space (23)

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We are getting Database server is down, while opening admin console.

nbemmcmd command output

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd.exe -getemmserver
NBEMMCMD, Version: 7.6.1
The function returned the following failure status:
database server is down, check for low disk space (23)
Command did not complete successfully.

RHEL on Appliances instead of Suse?

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Hi all,

It has already been mentioned before in one of the threads below:

Apparently the Suse installations on Netbackup Appliances will be replaced by Red Hat Enterprise Linux (RHEL).

Supposedly, this is also the reason that 2.7 is not available for the appliances yet, whereas 7.7 is available for other platforms...

I have a couple of questions:

  • Is it indeed true that the appliances will be running RHEL in the next update?
  • When will 2.7.1 become available and will it be RHEL based?
  • Why is this switch performed? I can imagine the upgrade process will be quite complicated and may cause many issues during the upgrade process...

Any insight on the questions would be appreciated :)

Thanks

Fred

Opscenter/netbackup - SQL query to have a weekly report: Policy with start Time and End Time

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Hello,

The goal is to have a gantt diagramm (made with excel) for the last week that show for each policy the start time and the end time.

I found some report on opscenter to have this kind of information but only by client. I would like to have a SQL query that give me these informations on a policy basis.

Exemple:

Policy nameStart TimeEnd Time (or duration)
Policy 127.07.2015 22:0027.07.2015 23:18
Policy 227.07.2015 22:3027.07.2015 23:01
Policy 128.07.2015 22:0028.07.2015 23:19
....  

Do you have any idea on the best/easiest way to do that?

Regards

Jay

Backup Exec 2012 keeps getting unresponsive

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This is related to my posted I did before

http://www.symantec.com/connect/forums/backup-exec-2012-keeps-getting-unresponsive

Reformating did not fix my issue. From looks of it it does not seem to be hardware related and more Symantec Backup Related. Anyone else had this issue?​

This is what i originally posted, and still the same now that i am using Symantec Backup 2015.

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From time to time. It seems to be random. Could be in a months time. or a week or a couple days. It hasn't been unresponsive for a month now, but this past week it has done it 3 times.

What happens is the Backup server will be unresponsive, and I can moved the mouse or ping it or remote into it. Only way I can get into it is shut down and restart.

When it comes back up it shows no error in windows event viewer logs. related to the crash. Anything where else i can look?

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I am now on Server 2012r2 with symantec backup 2015


Backup Exec and Netbackup

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Looking for batch script for backup exec and netbackup where it can be exported to excel sheet.

1) 24 hours job summary report

2) 24 hours media usage report

3) Scratch media report with current location

Windows Partial Backups status 1

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Hi All, 

I am having trouble backing up the windows file server and keep getting particaly successfull status. I know these are temporary files and should not be backed up. I can also do the exclude of '~$' but I want to resolve instead of exclusion. 

if anyone can suggest a quick workaround that will be great. 

26/07/2015 09:07:48 - begin writing
26/07/2015 15:45:33 - Warning bpbrm(pid=1876) from client : WRN - can't open file: F:\EU-AMS-SHARE01\Capital Markets Group\Opportunities\Dordrecht Johan de Wittstraat\Q&A\~$150724_QA Dok 40 and Post 120.xlsx (WIN32 32: Unknown error)
26/07/2015 15:48:24 - Warning bpbrm(pid=1876) from client : WRN - can't open file: F:\EU-AMS-SHARE01\Capital Markets Group\Opportunities\Leone portfolio\DD\Q&A\~$150724 Overview asked questions_007.xlsx (WIN32 32: Unknown error)
26/07/2015 15:54:25 - Warning bpbrm(pid=1876) from client : WRN - can't open file: F:\EU-AMS-SHARE01\Capital Markets Group\Opportunities\Propertize\Loan Portfolio\2. Data\~$Rent roll Motonic Bouwstate Tradepoint.xlsx (WIN32 32: Unknown error)
26/07/2015 15:54:32 - Warning bpbrm(pid=1876) from client : WRN - can't open file: F:\EU-AMS-SHARE01\Capital Markets Group\Opportunities\Propertize\Loan Portfolio\2. Data\3. Received documents\6. Tradepoint CV 23 july\~$Huuroverzicht per dd. 01-06-2015.xlsx (WIN32 32: Unknown error)
27/07/2015 04:53:19 - Warning bpbrm(pid=1876) from client  WRN - can't open file: F:\EU-AMS-SHARE01\Valuations\FGH Bank\2015\Portefeuille 4x Amsterdam, Marco Polostraat, Hemonystraat, 2e vander Helststraat en Vechtstraat\8. Sheets\~$Waardenoverzicht (J. Bakker).xlsx (WIN32 32: Unknown error)
27/07/2015 07:45:06 - Info bptm(pid=2912) waited for full buffer 1740611 times, delayed 2734456 times    
27/07/2015 07:45:13 - Info bptm(pid=2912) EXITING with status 0 <----------        

Windows 2008 R2 Backup and Recovery

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Greetings,

Master server - Netbackup 5230 appliance - 7.6.1.1 and all applicable patches for the appliance.

Windows 2008 R2 client - 7.6.1.1 client version

We've had many issues with trying to backup and recovery a Windows server. We can't do BMR because we'd have to have MANY BMR servers just to recover the various Windows boxes we support. My team supports over 1,200 Windows backup clients, 1,100 Linux clients, and over 600 Unix clients. We backup about 3.4 PB per month. Now that this is all out of the way.....back to the issue I'd like to find an answer for.

I've been told that Netbackup can both backup and recover a Windows server in 7.6x just by using the normal Windows backup policy, which is supposed to backup the system state and such. I'm not a Windows engineer so I'm having to work with our Windows team to try and find a true Netbackup solution to this.

Historically, the windows team would run a windows backup of the system state and have that on a data drive attached to the windows server. We'd run a backup of that server (all local drives), to include the system state. They would format the server, lay down a the same O/S and patches, install the exact same Netbackup client software and we'd run the restore as found in the old 2003 recovery doc. Restore of the server, it's applications, and the system state back to how it was before the rebuild has NEVER been successful.

I've been tasked with finding out how to backup a windows box and be able to restore it without having 500 different BMR servers sitting on the data center floors. 

Please advise.

Thanks,

Dennis Peacock

which logs need to check for any user activity in NBU

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Hi friends,

I want to the activites carried out by users on my NBU master server..like restore initiation, backups initiation etc etc...so please suggest me how to check and which logs need to check...

Licencing DR Server

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I want to build a test Disaster Recovery BE server to connect to our replicated Data Domain store and run an inventory and do some test restores from it.

Can I do this without a licence? We don't need to run BE at the remote site other than in a DR situation, but simply want to test our setup. The test server will either be in cold storage until a DR situation or we'll blow it away again depending on the options.

Or is it the case that I need CASO and an additional licence to do this properly or by best practice?

Thanks in advance for any info.

BEX2012 Logon Account Change

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Hi all.  I upgraded from BEX 10d (inherited server/configuration) to 2012 where all backup jobs using 10d and now all backup jobs using 2012, where created and run using an originally configured domain logon account in our domain.  We are now  being forced to collapse our domain in our enterprise environment and therefore this logon account will no longer be valid.

Can I easily add another account, most likely a local admin account on the server where BEX2012 is installed, within the "logon account management" configuration pane and set this new account as "default" and have everything work as before?

Will BEX and the DB still recognize all the cataloging and such in order for me to be able to pull data from the backup job tapes that were created using this original domain account, and cataloged when the version was 10d as well as the newer backup jobs made with v2012?  I seem to remember, when doing the BEX upgrade, there being something about the tapes being "locked" by default when v10d was used to created those old backups.  How dependendant are all of the backup/cataloging jobs to tape on the logon account for BEX 10d and 2012 that was used.

How can I best test out using the new local server "default" logon account to pull data from the old and newer tape backup jobs?

tnx...

Exchange backup taking to long.

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I wonder is somebody can help me, (my knowledge of Backup Exec is limited) our backups recently have been taking hours to complete, what normally takes 3 hours is now taking up to 11.
I have checked for updates and made sure there is plenty of space on the Qnap drives it writes to. I have also checked the alert notifications and nothing is showing untoward.

Can somebody give me some advice and steps I can take to resolve this?

Many Thanks in advance.

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Back Up Virtual Machine - Virtual-based backup vs. Agent-based backup Choice?!

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In the Symantec Backup Exec 15 Administrators Guide on page 861 you can read:

"On the Back Up Virtual Machine
dialog box, select the backup method
that you want to use for this virtual
machine, either Virtual-based backup
or Agent-based backup, and then click
Next."

everything i tried, i never get this choice :( ... what i'm doing wrong?

The selected server is correctly marked as "Windows computer (virtual machine)". In the menu "Backups", i tried to select Backup => Back Up to Disk. Now i get the "Backup Definition Properties"-Dialogue but not the expected choice... Where is the missing link to be able to make a virtual-based backup?

Backup of mysqldump about 1.5Tbytes on virtual machine

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Hello Everybody,

I would like to know what is the best solution with Netbackup 7.6.1.1 to backup a MySQL dump (about 1.5TB) located on a vmware Datastore presented to a Linux Suse enterprise server 11SP3 virtual machine?

Thank you for your assistance

Regards

Eric

restore data on new server

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hallo,

wir hatten bis vor kurzem einen sbs2011. jetzt haben wir einen windows server 2012r2 und exchange 2013.

nachdem ich backup exec neu installiert habe und ein band eigelegt habe wo die öffentlichen ordner sind wollte ich einen öffentlichen ordner in dem kontakte sind zurücksichern.

auf dem bandlaufwerk wird mir alles angezeigt aber ich kann nicht zurücksichern weil der alte server ja nun mal nicht mehr existiert.

gibt es eine möglichkeit die daten von dem band auf eine festplatte oder sonst irgendwie zurück zu sichern ohne den alten server?

danke schon mal im voraus.

Cheap online backup services?

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I am very impressed with this community. Hope I will get a good solution for my problem. We are a web based startup and working on an e commerce project. But it is completely different from a normal e commerce store. Our website development is almost completed and will be live within few weeks. Now we are looking for a dedicated backup solution to our data. One of our mentor suggested Storage pipe online backup solutions. But currently we are unable to purchase service from such a big company. We are looking for something cheap so that we can upgrade as the company grows. Do anyone here have knowledge about this? Please share your valuable suggestions. Thanks

Connection to target lost

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We are using Backup Exec 15 and all backups are working perfect except two; our two Sharepoint servers. one WSS 3.0 (Windows Server 2003) and one Sharepoint 2013 Foundation (Windows Server 2008 R2). 

Once in a while a backup will succeed without errors/warnings but in 9 times out of 10 (for borth servers) the job fails with the following errors as below. We are not experiencing any network issues that we are aware of. 

Regards,

Jonas

V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

V-79-57344-41488 - Due to one or more errors in \\server\C:, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore.

V-79-57344-65305 - The database server is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65072 - An error occurred while connecting to the Backup Exec Remote Agent on the Backup Exec server. Ensure that the job options are correct, and then submit the job again. The backup set was not created.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65300 - The Sharepoint resource is not responding. Backup set canceled.

V-79-57344-65301 - The System State resource is not responding. Backup set canceled.

V-79-57344-65305 - The database server is not responding. Backup set canceled.

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