Windows Server 2008 R2, Backup Exec 2010 R3. System has been running without incident for literally years, with the occasional reboot just to keep things tidy. About a week ago I did such a reboot, but now BE no longer runs. When I launch it I get a "Connect to Media Server" dialog with the message "Backup Exec Services on BACKUP Stopped."
If I click SERVICES and then START ALL SERVICES I get this:
Start services on server: BACKUP
Starting Backup Exec Remote Agent for Windows Systems on BACKUP.
The service Backup Exec Remote Agent for Windows Systems is already running on BACKUP.
Starting Backup Exec Device & Media Service on BACKUP.
The service Backup Exec Device & Media Service is already running on BACKUP.
Starting Backup Exec Server on BACKUP.
Error starting the service Backup Exec Server on BACKUP. Error code returned:
Starting Backup Exec Job Engine on BACKUP.
Error starting the service Backup Exec Job Engine on BACKUP.
The dependency service or group failed to start.
Starting Backup Exec Agent Browser on BACKUP.
Error starting the service Backup Exec Agent Browser on BACKUP.
The dependency service or group failed to start.
Start services on server BACKUP completed.
Processing services completed!
When I do the "beserver.exe -console" command (as per instructions I've found in similar threads) this is what I get (note my annotation about halfway down):
C:\Program Files\Symantec\Backup Exec>beserver.exe -console
[5248] 07/28/15 09:44:40 -1 Performance counter initialization failed: 5
[5248] 07/28/15 09:44:40 -1 Starting beserver console application
[2720] 07/28/15 09:44:40 -1 Starting Service: BackupExecRPCService
[2720] 07/28/15 09:44:40 -1 Entered RpcXfaceServiceMain.
[2720] 07/28/15 09:44:40 -1 Sending start status to scm. (hint 300000)..
[2720] 07/28/15 09:44:40 -1 SetServiceStatus: state: SERVICE_START_PENDING check
point: 1 wait hint: 300000
[2720] 07/28/15 09:44:40 -1 Checking service rights and pending reboots.
[2720] 07/28/15 09:44:40 -1 Checking for pending install reboot.
[2720] 07/28/15 09:44:40 -1 Pending install reboot not detected.
[2720] 07/28/15 09:44:40 -1 Checking to see if start up checks have been disable
d.
[2720] 07/28/15 09:44:40 -1 No start up checks have been disabled.
[2720] 07/28/15 09:44:40 -1 Opening process token.
[2720] 07/28/15 09:44:40 -1 Getting token SID.
[2720] 07/28/15 09:44:40 -1 Got current SID: 'S-1-5-21-1604658663-1246052835-122
1738049-2501'.
[2720] 07/28/15 09:44:40 -1 Checking for local system account.
[2720] 07/28/15 09:44:40 -1 Got local system SID: 'S-1-5-18'.
[2720] 07/28/15 09:44:40 -1 Not running as local system account.
[2720] 07/28/15 09:44:40 -1 Checking for admin privileges.
[2720] 07/28/15 09:44:40 -1 ERROR: Current user does not have admin privileg
es.
[2720] 07/28/15 09:44:40 -1 Checking for specific required rights.
[2720] 07/28/15 09:44:40 -1 Checking for 'Backup Files and Directories' priv
ilege.
[2720] 07/28/15 09:44:40 -1 LookupPrivilegeValue( ) found privilege.
[2720] 07/28/15 09:44:40 -1 ERROR: AdjustTokenPrivileges( ) could no
t enable privilege ( 0x514 ).
[2720] 07/28/15 09:44:40 -1 Checking for 'Restore Files and Directories' pri
vilege.
[2720] 07/28/15 09:44:40 -1 LookupPrivilegeValue( ) found privilege.
[2720] 07/28/15 09:44:40 -1 ERROR: AdjustTokenPrivileges( ) could no
t enable privilege ( 0x514 ).
[2720] 07/28/15 09:44:40 -1 Checking for 'Create a Token Object' privilege.
[2720] 07/28/15 09:44:40 -1 LookupPrivilegeValue( ) found privilege.
[2720] 07/28/15 09:44:40 -1 ERROR: AdjustTokenPrivileges( ) could no
t enable privilege ( 0x514 ).
[2720] 07/28/15 09:44:40 -1 Checking for 'Manage Auditing and Security Log'
privilege.
[2720] 07/28/15 09:44:40 -1 LookupPrivilegeValue( ) found privilege.
[2720] 07/28/15 09:44:40 -1 ERROR: AdjustTokenPrivileges( ) could no
t enable privilege ( 0x514 ).
[2720] 07/28/15 09:44:40 -1 Checking for 'Take ownership of files and other
objects' privilege.
[2720] 07/28/15 09:44:40 -1 LookupPrivilegeValue( ) found privilege.
[2720] 07/28/15 09:44:40 -1 ERROR: AdjustTokenPrivileges( ) could no
t enable privilege ( 0x514 ).
[2720] 07/28/15 09:44:40 -1 Not checking for 'Act as part of the operating s
ystem' privilege as it is not needed for this environment.
[2720] 07/28/15 09:44:40 -1 Initializing ACE...
[2720] 07/28/15 09:44:40 -1 Cblmanger, shutdown Immenient: started.
[2720] 07/28/15 09:44:40 -1 Cblmanger, shutdown Immenient: complete.
[2720] 07/28/15 09:44:40 -1 Cblmanger, check shutdown Ready: started.
[2720] 07/28/15 09:44:40 -1 Cblmanger, check shutdown ready: complete.
[2720] 07/28/15 09:44:41 -1 Initializing work queue...
[2720] 07/28/15 09:44:41 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal
=0x0
Error. HR:0x80004005.
[2720] 07/28/15 09:44:41 -1 Persistent Store initialization failed:-1
[2720] 07/28/15 09:44:41 -1 Server Connection String =
[2720] 07/28/15 09:44:41 -1 Initializing Persistent Store (, , Backup Exec Serve
r, 30 seconds)...
[2720] 07/28/15 09:44:41 -1 Attemp to GetMyPartition ComputerName=BACKUP Part
itionID=0 PartitionGUID=9aa0d1cb-e747-4fb9-9341-d498c519d63c
[2720] 07/28/15 09:44:41 -1 InitializePartition() Data partition ID from registr
y=0
[2720] 07/28/15 09:44:41 -1 InitializePartition() DB_Exception caught! native=0x
10d9
[2720] 07/28/15 09:44:41 -1 InitializePartition() returning 0x10d9
[2720] 07/28/15 09:44:41 -1 Unable to obtain partition data, error 0x10d9
[2720] 07/28/15 09:44:41 -1 Business object initialization failed: 4313
[2720] 07/28/15 09:44:41 -1 RpcXfaceServiceMain: InitializeBOs() failed, BO:-1,
nRet:4313
(Here it hangs indefinitely; I've let it run overnight with no progress, so I'm quitting it here.)
[5248] 07/28/15 09:46:31 -1 Quitting!
[5248] 07/28/15 09:46:31 -1 SetServiceStatus: state: SERVICE_STOP_PENDING check
point: 1 wait hint: 150000
[5248] 07/28/15 09:46:31 -1 Entered RpcXfaceStopService.
[5248] 07/28/15 09:46:31 -1 Sent shutdown alert.
[5248] 07/28/15 09:46:31 -1 Sending stop pending status to SCM...
[5248] 07/28/15 09:46:31 -1 SetServiceStatus: state: SERVICE_STOP_PENDING check
point: 2 wait hint: 150000
[5248] 07/28/15 09:46:31 -1 Initializing ACE...
[5248] 07/28/15 09:46:31 -1 Cblmanger, shutdown Immenient: started.
[5248] 07/28/15 09:46:31 -1 Cblmanger, shutdown Immenient: complete.
[5248] 07/28/15 09:46:31 -1 Cblmanger, shutdown: closing thread pool...
[5248] 07/28/15 09:46:31 -1 Core::WorkerThreadPool::close( )
[5248] 07/28/15 09:46:31 -1 *** WorkerThreadPool BEGIN ***
[5248] 07/28/15 09:46:31 -1 Core State: 1; Thread Count: 12; Messaging Type:
3; CPU Count: 4
[5248] 07/28/15 09:46:31 -1 Pool Contents:
[5248] 07/28/15 09:46:31 -1 *** WorkerThreadPool END ***
[5248] 07/28/15 09:46:31 -1 Core::WorkerThreadPool::close, timer queue done.
[5248] 07/28/15 09:46:31 -1 *** WorkerThreadPool BEGIN ***
[5248] 07/28/15 09:46:31 -1 Core State: 1; Thread Count: 12; Messaging Type:
3; CPU Count: 4
[5248] 07/28/15 09:46:31 -1 Pool Contents:
[5248] 07/28/15 09:46:31 -1 *** WorkerThreadPool END ***
[5248] 07/28/15 09:46:31 -1 Core::WorkerThreadPool::close, threads terminated.
[5248] 07/28/15 09:46:31 -1 Core::WorkerThreadPool::close( )
[5248] 07/28/15 09:46:31 -1 Cblmanger, check shutdown Ready: started.
[5248] 07/28/15 09:46:31 -1 Cblmanger, check shutdown ready: complete.
[1888] 07/28/15 09:46:31 -1 0 contexts allocated during process lifetime
[5248] 07/28/15 09:46:31 -1 Uninitializing ACE...
[5248] 07/28/15 09:46:31 -1 ACE instance count at: 1.
[5248] 07/28/15 09:46:31 -1 BEServer shutdown completed.
[5248] 07/28/15 09:46:31 -1 Cblmanger, shutdown Immenient: started.
[5248] 07/28/15 09:46:31 -1 Cblmanger, shutdown Immenient: complete.
[5248] 07/28/15 09:46:31 -1 Cblmanger, check shutdown Ready: started.
[5248] 07/28/15 09:46:31 -1 Cblmanger, check shutdown ready: complete.
C:\Program Files\Symantec\Backup Exec>