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Beremote crashing

January 6, 2015, 3:36 am
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Hi,

my BE 2014 SP2 is failing with the following error while backing up a virtual machine:

V-79-57344-3844 - The Backup Exec server could not connect to the remote computer. Ensure that a Backup Exec agent is installed and running on the remote computer. If a Backup Exec agent is installed, ensure that it is the correct version.

Remote Agent not detected on \\BACKUP.

In the BE server Windows event viewer i see the service failing:

Faulting application name: beremote.exe, version: 14.1.1786.1093, time stamp: 0x5487af63

Faulting module name: gvmomi.dll, version: 4.0.0.7050, time stamp: 0x52834fec

Exception code: 0xc0000005

Fault offset: 0x0000000000008a4c

Faulting process id: 0x10b4

Faulting application start time: 0x01d028fd0586d93f

Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe

Faulting module path: C:\Program Files\Symantec\Backup Exec\VMware\VixDiskLib\bin\gvmomi.dll

Report Id: 660378c0-94fd-11e4-92a5-009c029a8fba

This is happening all the time.

I've seen that there are a few technotes addressing this issue:

http://www.symantec.com/business/support/index?page=content&id=TECH217161

http://www.symantec.com/business/support/index?page=content&id=TECH216011

although it is not mentioned for BE 2014 SP2.

Whole server as well as it's agents are at the latest patch level.

Did anyone come across this issue?

Regards,

Jana

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SQL backup duplication.

January 6, 2015, 5:19 am
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I want to duplicate my old SQL backup with different retention, is this possible in case of SQL backup?

I see under catalog search parent job is not listed for old SQL backup. this can create any hurdle in restore?

Is there any other way to duplicate SQL backup. 

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Software replication to remote sites during disaster recovery?

January 6, 2015, 5:38 pm
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I have been doing research on multiple VM (windows) backup/replication software like Veeam, Appassure, Unitrend, and Zerto. 

They all have one issue: if you want fast recovery at a remote site during a disaster, you have to have a live backup or standby VMs  at the remote site.  

The problem would be that the standby VMs would require storage resources. That means the person who bough the software will need to pay premium fees in order to have a fast recovery.

If you don't have standby VMs ready, it would take around 24 hours, or more, to export all the replicated VMs, depending on how many VMs you have.

Does VVR have a  faster recovery time during disaster without having standby VMs?

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file read failed (13)

January 6, 2015, 6:39 pm
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Hi Guys,

I am currently facing issue to backup a big data on Symantec NetBackup Appliance 5220 more than 14 TB with accelarator feature in one stream. 

Environment: 

Master: Enterprise 2008 R2 64 bit

Media: NetBackup 5220 (MSDP)

Client: RedHat 2.6.18

Everytime it was failing after 9 to 10 hours kindly please find below the activity monitor logs. If you guys required any logs from appliance or client i will upload it.

1/6/2015 8:51:47 AM - Info nbjm(pid=7896) starting backup job (jobid=337001) for client nebres, policy PSS_NEBRES_PROD, schedule full  
1/6/2015 8:51:47 AM - Info nbjm(pid=7896) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=337001, request id:{06B912E6-BFDC-4000-8BB2-A503CB202AA2})  
1/6/2015 8:51:47 AM - requesting resource stu_disk_adconbuapp4
1/6/2015 8:51:47 AM - requesting resource adconbu.NBU_CLIENT.MAXJOBS.nebres
1/6/2015 8:51:47 AM - requesting resource adconbu.NBU_POLICY.MAXJOBS.PSS_NEBRES_PROD
1/6/2015 8:51:47 AM - granted resource adconbu.NBU_CLIENT.MAXJOBS.nebres
1/6/2015 8:51:47 AM - granted resource adconbu.NBU_POLICY.MAXJOBS.PSS_NEBRES_PROD
1/6/2015 8:51:47 AM - granted resource MediaID=@aaaak;DiskVolume=PureDiskVolume;DiskPool=dp_disk_app4;Path=PureDiskVolume;StorageServer=app4;MediaServer=app4
1/6/2015 8:51:47 AM - granted resource stu_disk_app4
1/6/2015 8:51:48 AM - estimated 0 Kbytes needed
1/6/2015 8:51:48 AM - Info nbjm(pid=7896) started backup (backupid=nebres_1420519907) job for client nebres, policy PSS_NEBRES_PROD, schedule full on storage unit stu_disk_app4
1/6/2015 8:51:49 AM - started process bpbrm (8490)
1/6/2015 8:51:51 AM - connecting
1/6/2015 8:51:51 AM - connected; connect time: 00:00:00
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) nebres is the host to backup data from     
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) reading file list from client        
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) accelerator enabled           
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) There is no complete backup image match with track journal, a regular full backup will be performed.
1/6/2015 8:51:54 AM - Info bpbrm(pid=8490) starting bpbkar on client         
1/6/2015 8:51:54 AM - Info bpbkar(pid=1809) Backup started           
1/6/2015 8:51:54 AM - Info bpbrm(pid=8490) bptm pid: 8491          
1/6/2015 8:51:55 AM - Info bptm(pid=8491) start            
1/6/2015 8:51:55 AM - Info bptm(pid=8491) using 262144 data buffer size        
1/6/2015 8:51:55 AM - Info bptm(pid=8491) using 30 data buffers         
1/6/2015 8:51:55 AM - begin writing
1/6/2015 8:51:56 AM - Info bptm(pid=8491) start backup           
1/6/2015 8:51:57 AM - Info bptm(pid=8491) backup child process is pid 8502       
1/6/2015 1:45:33 PM - Info bpbkar(pid=1809) 4999 entries sent to bpdbm        
1/6/2015 1:51:38 PM - Info bpbkar(pid=1809) 9999 entries sent to bpdbm        
1/6/2015 1:52:09 PM - Info bpbkar(pid=1809) 14999 entries sent to bpdbm        
1/6/2015 1:59:15 PM - Info bpbkar(pid=1809) 19999 entries sent to bpdbm        
1/6/2015 2:01:18 PM - Info bpbkar(pid=1809) 24999 entries sent to bpdbm        
1/6/2015 2:04:00 PM - Info bpbkar(pid=1809) 29999 entries sent to bpdbm        
1/6/2015 2:14:27 PM - Info bpbkar(pid=1809) 34999 entries sent to bpdbm        
1/6/2015 2:18:31 PM - Info bpbkar(pid=1809) 39999 entries sent to bpdbm        
1/6/2015 2:23:42 PM - Info bpbkar(pid=1809) 44999 entries sent to bpdbm        
1/6/2015 2:25:13 PM - Info bpbkar(pid=1809) 49999 entries sent to bpdbm        
1/6/2015 2:26:40 PM - Info bpbkar(pid=1809) 54999 entries sent to bpdbm        
1/6/2015 2:34:25 PM - Info bpbkar(pid=1809) 59999 entries sent to bpdbm        
1/6/2015 2:39:19 PM - Info bpbkar(pid=1809) 64999 entries sent to bpdbm        
1/6/2015 2:43:47 PM - Info bpbkar(pid=1809) 69999 entries sent to bpdbm        
1/6/2015 6:06:46 PM - Error bpbrm(pid=8490) socket read failed: errno = 62 - Timer expired    
1/6/2015 6:13:12 PM - Error bptm(pid=8491) media manager terminated by parent process       
1/6/2015 6:16:36 PM - end writing; write time: 09:24:41
1/6/2015 6:16:38 PM - Info adconbuapp4(pid=8491) StorageServer=PureDisk:adconbuapp4; Report=PDDO Stats for (app4): scanned: 1075213482 KB, CR sent: 120589604 KB, CR sent over FC: 0 KB, dedup: 88.8%
1/6/2015 6:16:39 PM - Info bpbkar(pid=1809) done. status: 13: file read failed       
file read failed(13)

waiting for your response

Thanks

Kamran

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Overwriting and Appending to tapes

January 6, 2015, 9:08 pm
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Hi, I am using BE 2014. I have two tapes in my autoloader. For tape A the "Overwrite Protected Until" column says 25 Jan 2015 and for the tape B it is 20 Jan 2015. For both the tapes the "Appendable Until" column says Not appendable. When I run a backup job now the backup is done to tape B. My concern is once the tape B gets full what will happen to the backup jobs. Are they going to overwrite the contents on tape B or use tape A? I do not want to overwrite the contents on tape B as I am taking one time backups which I want to store for life time.

Any documents which explains how the tapes are used?

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DLO 7.6 Dedupe Backups vs Non-Dedup Backups

January 6, 2015, 9:58 pm
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Hello,

I am still fairly new to DLO 7.6. I have a few questions:

1. If I am reading correctly a profile configured for dedupe cannot be configed for local backups (LUDF). Is this correct?

2. Non-dedupe backups require Admin service + maintenance service. Is this correct?

3. Dedupe backups require Admin service + Dedupe service. Is this correct?

4. A user can have either a profile for figured for dedupe or non-dedupe backups (LUDF and NUDF). What would be the use cases for each?

Cheers,

Cameron

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Why Backupexec crashes if you restart server ?

January 6, 2015, 11:50 pm
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Hello!

Can someone explain it to me, why Backupexec 2010 R3 crashes when windows installs updates and then restarts itself while jobs are running ?
The same happens if you manualy restart server while jobs are running.

If you are lucky, simple service restart helps, if you arent u have to reinstall the backupexec.

Happens on win 2003 servers

Happens on win 2008 servers  

Happens on win 2012 servers. 

I dont get it, The program costs a lot of money and it can`t survive simple server restart.

I`m responsible for more than 30 servers with backupexec and its always the same. If Backupexec doesn`t work check when the server was restarted and in 95% of cases the reason for backupexec fail is server restart.

Best regards

Andrej

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Delete old catalogs

January 7, 2015, 12:32 am
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Hi

We had a storage dataloss on our deduplication storage. We created a new storage to host a new deduplication storage.

As Backup Exec can only host one deduplication storage, I needed to delete the old one from the interface. It never really finished. The old deduplication storage disappeared from interface, but delete task was still running after a few hours.

I was able to create the new deduplication storage and restart backups but old catalogs are still there as delete task never finished.

Is there a way to delete old catalogs to prevent Backup Exec to show me that I can restore Data that dont exist anymore as old dedup storage was lost ?

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Backup server with different vlan

January 7, 2015, 1:10 am
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Hi Experts,

  Need your inputs here. I have a master server Nbu 7.6 in windows, appliance 5230 as media server and mixture of clients. All in same vlan. Now we have a bunch of other servers which is there in other network(vlan) and configured these servers(all have dedicated bkp nic) in backup infra. But the throughput we are getting is 10-12MB/s. So to overcome this, we are planing to have a dedicated network for backup and have a diretc connection from appliance to the switch where all these clients are connected. so the data will transfer directly from these servers to appliance which will improve the backup speed.

Plan is below

Clients are in different vlan than the current backup infra.

We have 4 10G Ethernet ports in appliance which is not using at present. Going to assign two ports from this and bond it then assign same vlan ip as clients have and directly connect to the switch where clients are connected. 

But my doubt is, if we are doing in this way. do i need to assigne and configure my backup server also with one more nic with same vlan(clients vlan) ? Or it will communicate the media server with same existing vlan when these clients backedup ?  Nbu ports are already open with current backup server vlan IP and client vlan IPs

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Backing Up Oracle Databases

January 7, 2015, 1:52 am
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Hello,

in our BE 2014 SP1 server environment  I have setup a GRT backup job for a VM Server hosting Oracle 10g2 database. In this server the BE Agent for application and databases has also installed.

My question is related to the deletion of archive log files

AFAIK there's no such option in backup job definitions (as the selectable one into the job definitions when we setup a backup job using the agent for windows) when we need to backup the VM.

Is there any way to do this using the same backup job?

Thx in advance

1420635379
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Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors. Final error category: Resource Errors

January 7, 2015, 2:30 am
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Hello people

am backing up a total of 900GB of data to tape.

when it backup's a total of 23GB it stops and gives the following error

Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors. Final error category: Resource Errors

how can i trouble shoot this?

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Problem with /usr filesystem usage after upgrade to 7.6 on AIX Media Servers

January 7, 2015, 3:12 am
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Hi, I've got a strange issue on AIX media servers after upgrade to 7.6. Filesystem /usr gets full because of inodes not released properly (some files are not deleted properly). Have you experienced similar issues ?

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Configure SAN Shared Storage Option

January 8, 2015, 1:27 am
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Hi,

I have a Windows 2008 R2 Server which has a 1 TB volume from IBM SAN V7000. Now i need to backup a said volume direct from SAN.

Please guide me how can i configure the said requirement.

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Monthly restore test - Backup Exec 2010 and 2012

January 8, 2015, 1:47 am
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I am wondering if it is possible to setup backup to do a monthly restore from the latest backup without having to set this up each month? I am using backup exec 2010 and 2012.

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NetBackup Exchange database restore as plain edb/stm/tr-log files

January 8, 2015, 2:43 am
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Hi,

Currently the Restore of Exchange Databases is only possible within the original AD/Exchange environment as a RSG or alternate storage group.

Due to the lack of Symantec to support the restore of exchange databases across different versions (as stated in the NBU 7.6 Exchange-Admin-Guide), many of our customers want to be able to restore just the plain edb, stm, tr-log to manually process the data.

Hence my request to restore the exchange as plain files from an exchange-backup.

Regards,

Fabiano

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VMWare policy - Incremental and Full backups the same size

January 8, 2015, 4:29 am
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We have recently changed some of our policies from Flashbackup to VMWare and have noticed that the incremental daily backups are the same size as the full backups. As we then duplicate these to tape, we are now having issues where our tape dives are constantly working to finish the duplications. Any ideas on this would be greatly appreciated.

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Backup Exec Agent 2010 R2 with Backup Exec 2012

January 8, 2015, 4:47 am
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Hi,

based on this article i have a question in generally:

https://www-secure.symantec.com/connect/forums/age...

We still use two different Backup-Exec Versions (2010 R2 and 2012 Version 14.0) on two different servers.

Now we want´s to move existing Backups for some servers with 2010 R2 Agent to the BE 2012-Server.

In generally, is this possible?

Is it still possible to use servers with upgraded to BE Agent 2012 with the old BE 2010 Backup Solution?

Thanks in advance

Eric

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Multiple schedules in the same day

January 8, 2015, 4:59 am
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Hi all,
I currently manage dozen of NBU policies that perform daily full backups to different volume pools (7 schedules per policy - one per day, different volume pool per day) with a 1 Day Frequency: everything works fine.

Now our customer ask to add a new schedule to perform a monthly full (during the last Sunday of the month) on a calendar bases to a dedicated volume pool.

So during Sunday I've got two schedules enabled: the first one:

Full
Frequency 1 Day
Volume Pool: Sunday

and the archive just created:

Full_Archive
Frequency calendar based
Volume Pool: Archive

At the beginning these two schedules was overlapped: only one between two schedules was performed.
Symantec technician suggested to avoid schedule overlap so we modified policies, but still only one execution goes fine, not both.
It seems that NBU see one full backup for that day and it's enough, so it didn't run another full on the same day.
I already try to use nbpemreq predict but show only one schedule on Sunday, not both schedules.
How I can config NBU to get this goal, without creating new monthly policies?

Policies are mixed (MS-Windows, VMware, MS-SQL-Server) but they suffer the same issue.
NBU is v7.6.0.1 installed on Windows 2003 R2 SP2.

Thank you for any help,
Andrea

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planned restore Crash from BE 2012 Server to another BE2012 server

January 8, 2015, 5:10 am
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Hi,

we still have two BE 2012 in use, but one of this is only in standby!

So, i will check to do some crash scenarios with the standby Backup Server.

I have a backup from the complete productive Backup-Server, made with BE 2012 by it´s own and this backup-files are located on the standby Backup Server  also with BE2012 installed. Files are in BKF-Format!

So, now what i want´s to do:

1.) Using BE2012 on the standby-backup-server to restore database, catalog and what is also still needed

2.) Follow these manual:http://www.symantec.com/business/support/index?page=content&id=TECH129826&actp=search&viewlocale=en_US&searchid=1302592176143

My questions:

a.) is it possible to restore the backups made by the productive Backup Server with the BE2012 on standby Backup Server?

b.) are the backuped Databases and all other needed files still in consistent conditions to can do mycrash scenario?

Thanks and regards

Eric

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Log files filling up C: drive

January 8, 2015, 5:30 am
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I have log files that have been generating since April 2014 at about 8-12 a day all being about 20MB. After 9 months they have almost completely filled my C: drive. They are located in C:\Program Files\Symantec\Backup Exec\Logs folder. I do not see anywhere that logging is turned on within BackupExec. I would like to delete these files if they are not needed and also stop them from generating. There was one day that generated over 100 log files at 20MB each counting for over 2GB. Currently there is over 340GB space for these logs used. 

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