Copy of image removed from media server while RESTORE is running

January 2, 2015, 1:55 pm

≫ Next: HP tape auto loader configuration in Backup Exec

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We are running Netbackup 7.5.0.6 on a SuSE 2.6.16 Linux server. Backing up a couple of hundred servers (Linux, Solaris10, AIX, etc.)

One Netbackup Master server. One Netbackup Media server.

We have run into a situation where our database people run a backup of a production database. The backup (~800 Gb's) is stored on the media server in the basic disk storage unit (/dssu01). In the middle of the night, a restore is started that will load that backup into one of the development database servers.

Because the /dssu01 volume is quite full at this point, a duplication then copies the database backup from the temporary storage unit /dssu01 to tape.

The duplication completes successfully, THEN NetBackup deletes the "copy 1" image from the /dssu01 volume on the media server. Unfortunately, the RESTORE is still running! The RESTORE then abends with a "(83) media open error" because the image file it was using for the restore has disappeared!

This has happened a number of times. The RESTORE can be run again the next day and will complete successfully, because it will then mount the tape containing "copy 2" of the image. However, as this is an eight-hour job, the clients are more than a little annoyed at the delay. This only appears to happen to backups that are stored on the Media server. Those backups stored on the Master server are not interrupted, as it appears that the Master server is smart enough to realized that the image on it's basic disk storage unit is in use and doesn't delete it until it is finished. Alas, the Media server doesn't seem to communicate the same information to the Master server, so the image file gets removed by the Staging processes.

Has anyone else come across this? Either I need a setting that will prevent NetBackup from removing an image that is being used, or I need some command that will put a 'hold' on the image and prevent it from being deleted. I've hunted through the websites, but so far, have had no luck with it.

Thanks.

- jbgeis

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HP tape auto loader configuration in Backup Exec

January 2, 2015, 6:57 pm

≫ Next: Pointers / info in setting up a backup sequence that will overwrite after n runs

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Hi Experts,

Can help with steps or document to configure HP autoloader in BackupExec , Like what are the pre-requisites and do i need to install HP drivers or BE drivers ? and also how to discover and configure Autoloader at BackupExec side.

Backup Exec Version :- BE 2014

Tape Autoloader :- HP 1/8 G2 LTO-6 Ultrium 6250 FC Autoloader

Thanks,

Nayab

Pointers / info in setting up a backup sequence that will overwrite after n runs

January 3, 2015, 6:13 am

≫ Next: Using BESR 2010 / 2013 with a NAS (Icybox brand)

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Anyone point me in the right direction for this?

I (just) upgraded to BESR 2013, and I would like to configure backups so that they overwrite after x number of backups, rather than filling up the external drive. Leaving me to note it's full and then manually delete. (not efficient)

This is configured on two different machines, one cycles fine, the other fills up every few months. Try as I might, I cannot see  what the difference is between the settings on the machines.

 I am sure this is staring me in the face, but as is usual with these things, I need the obvious pointing to me.

Thanks in advance.

P.

Using BESR 2010 / 2013 with a NAS (Icybox brand)

January 4, 2015, 3:34 am

≫ Next: Restore Older backup of 'C' drive to new external drive.

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I need a solution

Anyone have experience of doing a boack, offsite or other method with BESR 20134 and a NAS device?

I an trying belt and braces,

1,. An external drive via  a USB sock, this works fine. and.

2. A NAS box over a network.

Option 2 is the problem, I have contacted support but they were unable to help. If anyone has experience of similar I wouls aporeciate help.

I can set up and configure the NAS to accept the backup, paths, user ids and passwords, but when it comes to running a backup to it, it fails.

(I will update this post with those codes later) If anyone has tried a NAS backup and couold help, I'd be very happy.

Thanks. P.

Restore Older backup of 'C' drive to new external drive.

January 4, 2015, 9:02 am

≫ Next: Microsoft Failover cluster restore issue using BMR P to V

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I need a solution Win 7-64 SSR 2013 11.0.2.49853 up to date

I have a number of incremental backups of my boot drive "C".  I am upgrading to a larger drive for my OS.  I do not wish simply copy the C drive to the new drive because there may be problems with one or more files on the current C drive.  I want to restore an older copy of my backup (that I know works) to the new drive.  I have the new larger drive install as a "G" drive using an USB adapter.

How do I "Restore my computer" to a drive other that the C drive from Win 7?  I do not find an option to do this. Do I need to use the Boot disk?

1420391556

Microsoft Failover cluster restore issue using BMR P to V

January 4, 2015, 12:05 pm

≫ Next: Duplication on tappe : A pending request has been generated for this resource request.

≪ Previous: Restore Older backup of 'C' drive to new external drive.

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Hello,

Please let me know if its possible to reocver from a BMR backup of cluster nodes to Virtual machine

I tried following option but failed.

1. Took full backup using BMR of both physical node

2.Converted to virtual machine from BMR backup

3.Power on VM's but not able to bring cluster service online

4.Tried to start cluster service without quorum disk but failed

If anyone has solution for this scenario then please share it.

Duplication on tappe : A pending request has been generated for this resource request.

January 4, 2015, 1:31 pm

≫ Next: unable to establish trust with linux server after installing RALUS on linux machine

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hello,

i have a strange problem when the duplication on tapes.

i have two site (Site  A and Site B), so the backup ran on the disk of site A, after, the duplication start on tape on this site, after the duplication staart on the disk of site B, and after, the duplication should start on tape on Site B, but, the duplication search a tape on site A, and not on site B, so the tape doesn't exist there,  and it's give the message :  A pending request has been generated for this resource request.

the Robot of site A  has a Media server control host of this site A that name's SERVER-A, and for robot of Site B the server control host  is SERVER-B.

i have always to tape nbrbutil -releaseMedia "MediaID" to release the wrong tape, after this Netbackup load the good tape.

the  Netbackup Master and Media servers are Linux RedHat 6.5.

the Netbackup is : Netbackup Entreprise 7.6.0.2

Please help  me !

Thnaks in advance.

unable to establish trust with linux server after installing RALUS on linux machine

January 4, 2015, 10:43 pm

≫ Next: Error code 13 need help

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I need a solution

Environemnt Desciption :-

Installed Symantec Backup Exec 2012 (version 14.0 Rev. 1798(64bit) )

OS : Windows Server 2008 R2 Standard Service Pack1

Installed agent from RALUS_RMALS_RAMS-1798.17.tar within "LinuxUnixMac" folder of the DVD iso 

OS : RHEL 6.3 x86_64

iptables are off

ipv6 is disabled

selinux disabled

Both the servers are in same domain.

Problem :

Unable to establish trust with the linux server 

Unable to browse the directories to be backed up

Task done till now:

nslookup and ping works fine from both the backup server (windows) and the remote machine ( linux)

Installed RALUS ( says sucessfullly installed)

already tried starting the service : /etc/init.d/VRTSralus.init 

Still facing the problems

Also, please suggest me which credential to use while adding linux server

And finally, how to check that the agent installed is installed properly or functioning

Really confused guys

Your help highly awaited!!!!!

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Error code 13 need help

January 4, 2015, 11:04 pm

≫ Next: Seeding DFSR data to de-dup volume

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Hi,

Os : window server 2008 r2 

netbackup version : 7.5 

backup type : full backup 

error code : 13 

server falied from last 15 days . 

logs attached : bpcd and bpbkar 

• bpcd.zip
• bpbkar.zip

Seeding DFSR data to de-dup volume

January 4, 2015, 11:33 pm

≫ Next: Error to BMR Windows 2003 R2 using Netbackup 7.6

≪ Previous: Error code 13 need help

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Hi,

I'm trying to use BE 2014, with the de-dup option to backup remote site data.  This data was previously replicated to a local server via DFSR.  I was hoping to use a copy of the DFSR replicated data to seed so that I don't have to copy heaps of data over the wire. 

 I ran a backup of the replicated remote site DFRS data from the DFSR replica server shadow copy components to the de-dup volume.  Then I setup a job to backup the remote site data (same data that was replciated to the DFRS replica server).  However, nothing's getting appended to the de-dup volume - even when I add a new file to the remote site server.

Any idea what's goign on?  Should I be backing up the DFSR replica folder as opposed to the shadow copy components?  I thought this was how DFSR folders are meant to be backed up?  Or is there another issue as to why no data's being copied to the de-dup volume after it was seeded?

Thanks

Error to BMR Windows 2003 R2 using Netbackup 7.6

January 5, 2015, 1:41 am

≫ Next: Backup Exec 2014 and Enterprise Vault 11

≪ Previous: Seeding DFSR data to de-dup volume

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Hi All,

I'm doing tested Bare Metal Restore Windows 2003 R2 on my Production server to development server. The Backup was succesfull but The restore was failed after the windows had been installed an create a directory BMR on drive C:/BMR/WINTT/Program Files. Below was the Error

BMRRST.exe Entry Point Was Not Found

Thank for any kind of help

Backup Exec 2014 and Enterprise Vault 11

January 5, 2015, 2:31 am

≫ Next: VM backup failing with error code 156

≪ Previous: Error to BMR Windows 2003 R2 using Netbackup 7.6

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Hi All,

I've recently set up Enterprise Vault 11, and I'm now trying to get it backed up using Backup Exec 2014. 

Specifically, I'm having an issue with browsing the SQL Databases via the Directory for <server name> in BE2014. See below:

I've tried setting the job up with a Domain Admin account which has appropriate SQL permissions, and server permissions, as well as trying the Vault Service account, but no joy with either. Is there any documentation to clarify what permissions I need to set up to allow Backup Exec 2014 to backup the EV 11 Directory? Of specific documentation for creating a backup job for Enterprise Vault in BE2014. The BE2014 Admin Guide doesn't seem to go in to this detail. 

Thanks
 

VM backup failing with error code 156

January 5, 2015, 10:36 pm

≫ Next: Individual files and folders restoration using Backup Exec Agent for Hyper-V

≪ Previous: Backup Exec 2014 and Enterprise Vault 11

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Hi All,

I have one master server which is configured with DD Boost, in that few of the VM backups failing with error code 156, i checked vss writers status on server seems all writers are stable.

Master server OS & NBUversion: HP UX & 7.5.0.6
Client OS & NBU version: Windows 2008 R2 & 7.5.0.4

I found some error in event logs on server as below, kindly suggest what else need to check to fix issue.

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000464,0x00560000,0000000000000000,0,00000000002487A0,4096,[0]).  hr = 0x80070001, Incorrect function.
. 

Operation:
   Exposing Recovered Volumes
   Locating shadow-copy LUNs
   PostSnapshot Event
   Executing Asynchronous Operation

Context:
   Device: \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Examining Detected Volume: Existing - \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Execution Context: Provider
   Provider Name: VMware Snapshot Provider
   Provider Version: 1.0.0
   Provider ID: {564d7761-7265-2056-5353-2050726f7669}
   Current State: DoSnapshotSet

Individual files and folders restoration using Backup Exec Agent for Hyper-V

January 6, 2015, 12:01 am

≫ Next: How I can read bpcd and bpbkar logs for basic troubleshoot .

≪ Previous: VM backup failing with error code 156

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Hi,

I am using Backup Exec 2012 server and Backup Agent for Hyper-V in an environment where Windows Server 2012 is the hyper-V host. Also backup destination is Tape Drive. My question is, will I be able to restore individual Files and Folders of a VM from Tape Backup? Or do i need to restore entire volume to disk for getting individual files? Please help. Thanks.

Regards,

How I can read bpcd and bpbkar logs for basic troubleshoot .

January 6, 2015, 12:22 am

≫ Next: backup DMZ VM server - ports that need opened up

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Hi ,

give some khowlege for bacis backup troubleshoot with the help of logs files . 

BR

Raghav Aneja 

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backup DMZ VM server - ports that need opened up

January 6, 2015, 1:15 am

≫ Next: Is it possible to exclude some files/directories to restore during BMR

≪ Previous: How I can read bpcd and bpbkar logs for basic troubleshoot .

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I need a solution

We have Virtual server 2008 box sitting on our DMZ. I need to request the networking guys open ports so we can backup the VM. Can anyone advise on ports that need to be requested open for this to work. ? 

Thanks

Is it possible to exclude some files/directories to restore during BMR

January 6, 2015, 1:15 am

≫ Next: bakup to tape always shows notification without success

≪ Previous: backup DMZ VM server - ports that need opened up

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Hi Guys,

I have came accross a strange situation, where I need to exclude some files/directories during the Solaris client BMR using Netbackup.
For example /var/spool/clientmqueue/. As this is taking lot of time to restore because there as enormous number of files in this directory. 

For us last time when we restored it took 18hrs. I wanted to exclude these files this time when I restore the server. Help much appreciated.

Thank you in advance.

Regards,

Arun

bakup to tape always shows notification without success

January 6, 2015, 1:40 am

≫ Next: Backup Jobs failing with error E000FE36

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Dear Experts

I have BE2014 insalled on windows 2008 R2 x64 and connected to tape library .

I would like to perform a backup to tape as I am new in using Backup exec with Tapes I did the follwing steps:

1) select the tape and lable it with tape1

2) assign it in scrached media

3) I had clicked on inventory 

4) I configured robotic partitioins as default in the wizard ( robotic lib 1-11 and robotic lib 11-23) means two partitions as in the default configuration.

5)lastely I tryed to perform backup job -->backup to tape but it is failed with notification of (please insert media into the protral...) I respond with OK but the same notification returned again.

sometimes I get notification of please insert tape in robotic lib with command .

I am not sure about may above configuration and I dont know how to solve this problem .

Looking for your help 

Backup Jobs failing with error E000FE36

January 6, 2015, 1:53 am

≫ Next: Netbackup Opscenter

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Hello,

I am having an issue with my BackUp Exec. It is apparantly a well know issue, but non of the solutions I could find on the web worked for me.

So to start this is my system design at the moment:

Backup exec is 2014 version 14.1 rev 1786 64-bit, with service pack 1 installed. The software is running on a VMware virtualised Server 2012. The disk to which the data is being backeud up is an iSCSI target living on a Synology storage array.

Problematic system is a file share server running under Server 2012, where the disks with shared data are iSCSI targets also living on a Synology storage array (not the same as the backup one, they are different boxes).

The jobs fails on random files, no pattern that I can see. Originally I was backing up the entire shared folder (aroung 300GB) but when it all starder failing I split it down to smaller or larger chunks where I backup data by departments. As a reasult now I have around 10 jobs. This helped a bit as not majority or data is backed up, but still 2--5 jobs will fail with the E000FE36 error. Again random files, no patter and the same backup job will run ok the next day.

I have tried with AOFO switched on and of with Shadow copies storage enabled and disabled on th client server, pretty much any combinatin of properties I could have think of, but still no joy :(

Any ideas what might be the cause of this problem?

Netbackup Opscenter

January 6, 2015, 2:03 am

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Dear All,

i have symantec netbackup 7.5.0.5, i want to install Opscenter on windows 2012 Server or windows 8.1. Which version of Opscenter is compatible with Netbackup 7.5.0.5.

Regards

AbidGhori