Hello everybody,

i'm looking for a solutoin since yesterday. I saw that i'm not the one who had this error, but not with the same error code as me. So i checked (and tried) severals solutions found. including the following : 

http://technet.microsoft.com/en-us/library/cc73402...
http://www.symantec.com/business/support/index?pag...

i add the system writer according to this http://community.spiceworks.com/topic/203856-event-513-capi-2-cannot-fix-this-error-to-save-my-life

but none of those sites are talking about the error code that finish with 540 like mine. 

I'll investigate further, but iff someone has any idea. It'll be helpful :) 

Our current Netbackup Master Server is Windows 2003 x86 running Netbackup 7.1.0.2. To be able to upgrade Netbackup we need to go to a 64 bit OS so we purchased a new physical server to replace the current master server. I found the following instructions to upgrade to the new master server but I am a little concerned with the down time required.

http://www.symantec.com/business/support/index?pag...

Is it possible to add the new server as a master and then migrate the logs from our current master server to the new server while backups/duplications are still running. Then once the new master server is online take the old master server offline and reload it? Our full catalog backup takes 4-6 hours and then the time needed to install the new server and restore the catalog will take atleast a day.

Hello,

I am using the Trial of Backup Exec 2012 and i'm finding that its organizational properties are not what I am looking for. I am looking to confirm if Backup Exec 2012 can be configured to create a sub-directory or "folder" with the name of the date it was created as the folder name. Once the folder is created can the backup files for a job be generated in this created sub-directory or "folder". So each Backup generated is placed in its own folder with the date it was generated as the folder name.

Currently Backup Exec 2012 creates all backup files for all jobs in one directory called BEData.

Thanks for anyone willing to share.

Hello,

I have a colo site that will contain DR equipment. We have an audit process that requires us to POC the site before deployment. I am currently attempting to restore MY Primary Domain Controller by following the instructions listed here.

http://www.symantec.com/business/support/index?page=content&id=TECH83015&actp=search&viewlocale=en_US&searchid=1288726274344

I'm having some issues. After I create the new recovery server with the same hardware specs as my old Primary DC. I run the restore job with the settings detailed in the above post within BUE 2012 the restore job completes succesffuly, then in the instructions it says just reboot the server. I do that and all I get is my same old recovery server with a few new folders added to it. I know I'm missing something in the instructions so my questions are,

On the recovered server do I need to add the Active Directory sites and Services role before I do the BUE restore job?

Why can't the server just restore to the exact state it was in from the backup I have, in my mind it would just reboot and then be my PDC with the new name, and login information and whatever basically a clone of my recovered server?

Should I just do SDR?

Do I have to do SDR to get the results I'm after ie.. just an exact replica of my old Primary Doman Controller?

Any help would be greatly appreciated. I'm just looking to udnerstand what I'm missing.

Currently, we are using Symantec Backup Exec 2014 to backup 12TB of server data to an on-site host with SAN storage, doing weekly full backups and daily incremental backups. We have our own remote site with a high-speed broadband connection that we want to use to host our off-site storage.

What is the recommended configuration for BE2014 to backup off-site?  Do I need to mess with CASO, or can I just set up storage at a remote site and have the the backup duplicate to the off-site storage?  

Can some one please help? I had a machine crash and I'm trying to restore data from a backup that was created in BE 2012. I put the tape in another server running BE 2012 and inventoried and cataloged the tape. Since the original server is dead, I select restore to a different location and select a local drive on the current machine running BE 2012. Upon running the job I get a credential error. Can some one please assist?

Thanks

Hi

Our Company is using Surveillance camera for security and daily we are taking 20GB Manual backups. We are also having netbackup software for other application backups.

1.My question is how we can take backup of daily videos via netbackup? 

2.We want to save it daily backups for 6 months.

Hi All,

Wish you happy ne year to all.... 

Iam facign issue to fix System state / Shadow Copy Components backup failure, backup is failing ith error code 13.

Master server OS & NBU Version: HPUX - 7.5.0.6

Client server OS: idnos 2008 R2: 7.5.0.6

1) All writers are stable.

2) rebooted server and tryed backup but no luck

3) reregistered vss writers, but still no luck.

4) local NT backup is orkign fine and completed as well

backup speed is good also, after writign specific amount of data and files stream getting fail, no comunication issues. backups are moving to DD.

Pelase refer belo job logs and help me to fix issue, could you please suggst what next we can check.

01/01/2015 09:34:07 - Info nbjm (pid=9445) starting backup job (jobid=3556933) for client <client server>, policy xxx, schedule Weekly-Full
01/01/2015 09:34:07 - Info nbjm (pid=9445) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=3556933, request id:{3E1B929C-91C3-11E4-8A88-10604B350AB6})
01/01/2015 09:34:07 - requesting resource <STU group>
01/01/2015 09:34:07 - requesting resource <masterserver>.NBU_CLIENT.MAXJOBS.<client server>
01/01/2015 09:34:07 - requesting resource <masterserver>.NBU_POLICY.MAXJOBS.xxxxx
01/01/2015 09:34:07 - granted resource  <masterserver>.NBU_CLIENT.MAXJOBS.<client server>
01/01/2015 09:34:07 - granted resource  <masterserver>.NBU_POLICY.MAXJOBS.xxxxx
01/01/2015 09:34:07 - granted resource  MediaID=@aaaae;DiskVolume=stu ;DiskPool= xxxx;Path= xxxx;StorageServer=xxx;MediaServer=<media server1>
01/01/2015 09:34:07 - granted resource  <Stu group>
01/01/2015 09:34:07 - estimated 1485552 kbytes needed
01/01/2015 09:34:07 - Info nbjm (pid=9445) resumed backup (backupid=<masterserver>_1420122460) job for client <client server>, policy xxxxx, schedule Weekly-Full on storage unit <STU group>
01/01/2015 09:34:09 - started process bpbrm (pid=3672)
01/01/2015 09:34:10 - connecting
01/01/2015 09:34:11 - Info bpbrm (pid=3672) starting bpbkar on client
01/01/2015 09:34:11 - connected; connect time: 0:00:00
01/01/2015 09:34:14 - Info bpbkar (pid=4736) Backup started
01/01/2015 09:34:14 - Info bpbrm (pid=3672) bptm pid: 3676
01/01/2015 09:34:15 - Info bptm (pid=3676) start
01/01/2015 09:34:16 - Info bptm (pid=3676) using 524288 data buffer size
01/01/2015 09:34:16 - Info bptm (pid=3676) setting receive network buffer to 262144 bytes
01/01/2015 09:34:16 - Info bptm (pid=3676) using 64 data buffers
01/01/2015 09:34:18 - Info bptm (pid=3676) start backup
01/01/2015 09:34:19 - Info bptm (pid=3676) backup child process is pid 3680
01/01/2015 09:34:19 - begin writing
01/01/2015 09:34:50 - Error bpbrm (pid=3672) socket read failed: errno = 232 - Connection reset by peer
01/01/2015 09:34:50 - Error bptm (pid=3680) system call failed - Connection reset by peer (at child.c.1298)
01/01/2015 09:34:50 - Error bptm (pid=3680) unable to perform read from client socket, connection may have been broken
01/01/2015 09:34:50 - Error bptm (pid=3676) media manager terminated by parent process
01/01/2015 09:34:58 - Error bpbrm (pid=3672) could not send server status message
01/01/2015 09:34:58 - Info bpbkar (pid=4736) done. status: 13: file read failed
01/01/2015 09:34:58 - end writing; write time: 0:00:39
file read failed  (13)

Hello Experts,

What are the work of control in netbackup say Scan-TLD, active, TLD etc?

Hello,

I need to restore a backup which has been done with Norton Ghost in 2008. The backup is available on two DVDs which include some .GHO files.

Neither the system is available anymore, nor the "old" Norton Ghost Software.

Somebody in the forum recommended using SSR to restore, but I didn't find any option inside the software to restore .GHO files.

Please let me know how I could restore the files.

Thanks!

Hi All,

I need to configure NDMP backup on my backup exec to backup my Netapp, and i have tape library, and i have been reading the NDMP document and i have come across the statemement from Backup exec Admin Doc Page No:- 1787

" To configure Backup Exec to use theNDMPoption, you must add theNDMPserver
to Backup Exec. If any storage devices are attached to the NDMP server, Backup
Exec discovers them automatically after the services are restarted, and then adds
them to the list of devices." 

This means i need to connect my tape autoloader only to my Netapp Storage , No need to zone it to my media server ? So as soon as i add my NDMP Device and restart my Backup exec Services my Tape drive attached to my Netapp will be added to device list , Later which i can choose this device to perform backup ? Am i right to say this ? May i know how this communication happens ? 

Also Can help me to understand backup exec actually performs an Incremental Backup using NDMP ? My understanding from Netbackup is that we cannot have an incremental backup because NDMP backup always dumps the whole volume/qtree of netbackup on to tapes but i doesn's perform an incremental. 

Any Document or white Paper would be a great help.

Thanks,

Nayab

Hi.

please help me with the proper battle card between HP data protector and Backup Exec 2014

Hello all,

I have some problems with my nbu 7.6 catalogs. It runs on a 2008 server. The catalogs are based on my dedicated E$ drive and I want to have a copy of this drive, that will be my dedicated F$ drive. I'm reading so many things about catalogs on tapes and I'm not sure that we are talking about the same thing as I've never not been asked about my catalog location, even less for a tape copy of it, anyway, we don't intend to tape backup the catalogs, the only thing I had to do was to change the catalogs location from my C$ to my E$ that was easy and is working fine.

So I just want to backup my catalogs from one drive to another, when I try to create a policy for this it fails with error 213, saying the Storage units are not available - which is odd as I have many scratch tapes available, I have drives available, and the bottom line is: I don't even want to use a drive nor a tape for this task, so what's going on here?

Thank you very much!

i am getting this error when running an inventory and catalog on backup exec 2014

The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.

In the options for a vm restore, there is an option to remove the network interface from the restored VM.  This box is grayed out, and I can not find any documentation as to why this would be the case.  Can anyone give me some things to check?

I've started supporting a customer that has two Windows Server 2008 R2 SP1 machines with the Hyper-V roles installed (Host1 and Host2). They're clustered and hold 6 VMS between them (normally 3 VMs on each host). Backup Exec 2012 SP4 (Hotfix 215906 & 217247) is installed on a separate physical server that runs Server 2008 R2 SP1.

The backups were working smoothly until Host2 was restarted to replace a faulty memory stick. Since then any VMs that are on Host2 fail to backup. The VMs can be migrated from one host to another and the result is exactly the same, so at present the customer is keeping the VMs on Host1 so that they backup each night. This is fine for the short-term but naturally there's no redundancy in the environment and also less resources to run the servers.

The error in Backup Exec is that it simply fails to communicate with the VMs on Host2. I've confirmed this by creating a duplicate backup job, which sees the VMs but fails to view the volumes on Host2 when they're expanded but the ones on Host1 are fine. I've compared the hosts for differences within the operating system and have found the following:

• Host2 has 72 more Windows updates that were applied after the server restart - Host1 has not been updated since August 2014. The correct process would be to update Host1 to be the same, however if this is the issue then I'll have an environment that cannot backup at all so I want to avoid this if possible.
• Host2 has a local GPO that is being applied and Host1 does not. I've looked through the GPO settings but it's hard to see what is applied on local policies. The only differences I've observed are that Host1 has the following settings and Host2 does not:
  • Adjust memory quotas for a process = SWLSERVER2005MSSQLUser$HOST1$MICROSOFT$VMM$
  • Bypass traverse checking = SWLSERVER2005MSSQLUser$HOST1$MICROSOFT$VMM$
  • Logon as a batch job = SWLSERVER2005MSSQLUser$HOST1$MICROSOFT$VMM$
  • Logon as a service = SWLSERVER2005MSSQLBrowserUser$HOST1
  • Replace a process level token = SWLSERVER2005MSSQLUser$HOST1$MICROSOFT$VMM$
  • It's worth noting that these local security groups don't even exist on Host2
• Host2 had the Windows firewall on. I confirmed that the Backup Exec rules were applied and also disabled it.

I'm sure that it's going to be a simple permissions related issue but I'm looking for a little assistance with the diagnostic process as I'm new to supporting Backup Exec.

Thanks in advance.

I've been reading and playing around with the VM Agent in BE2014SP2.

It appears that using the agent is the new/best way to do backups. My dilemma is that I have many directories/areas that I do not want backed up because they do not need to be and frankly I do not have the room to do so.

From what I can see, if I use the VM agent I have to backup everything. There is no option to de-select folders and files.

With that said, in this case, my only option is to not use the agent and continue backing up with no agent?

Am I off in left field or am I correct with my assumptions?

Hi All;

I have a  netbackup client space issue. it uses 94% I checked it has 4 NB-Java.tar.gz files  under /usr/openv/netbackup/client/Linux/. Can I remove them? Thank you.

/usr/openv/netbackup/client/Linux/SuSE2.6.16/NB-Java.tar.gz
/usr/openv/netbackup/client/Linux/RedHat2.6.18/NB-Java.tar.gz
/usr/openv/netbackup/client/Linux/IBMzSeriesSuSE2.6.16/NB-Java.tar.gz
/usr/openv/netbackup/client/Linux/Debian2.6.18/NB-Java.tar.gz
 

I am working a case with support with no luck so far on this issue and I wonder if anyone has any similar problems.  We do two different backup sets for our Exchange 2010 server.  One is just for the two mailstores using the exchange agent and the other is a full SDR for the whole server.  Our D drive on the server had two drives fail in the RAID and we had to go to the backup to get our server back online. 

The restore of the system and the edb files worked seemingly correctly, and esutil said the mailbox store was fine.  But it would not start or even let us run the Exchange Management Console.  We had to call an emergency support case with Microsoft to see why it wasn't working.  Microsoft found that some of the exe files in the bin folder of Exchange were missing.  Not all of them, just some of them including msexchnageadtopologyservice.exe and store.exe.

Microsoft support was able to help us get the files from service packs for Exchange and so we are back up and running.  But why are the exe files not being backed up?

The full backups have no errors or warnings and none of the history shows these files ever being backed up in any of the catalogs.  They won't backup today either.  I  run a separate backup of just those files and the job says it backs up 0 files in 6 directories, but no warning or error about skipped files.  The security permissions on these files that don't show up are the same as the ones that do show up.  There are no exclusions in BE that any support person has been able to find.

My main frustration is that I cannot restore Exchange from a full Exchange backup using Backup Exec 2014.  I am out the $500 for the off-hours Microsoft call as well as making our team work an extra 10 hours over the holiday to get the system back from this bug / oddity / feature in BE that I have no explanation for yet.  But I am incredibly thankful that it was on the holiday because the cost of being down during a manufacturing day would have been astronomically higher.

I have a theory that these files might be in use from antivirus running on that server, but I can copy the store.exe to another folder without problem.  Once it is copied to a different folder from bin, it correctly backs up with BE 2014 from the non-bin folder.

I know this has been discussed alot but I need something from a beginner point of view.  My experience with sql is very, very limited.  A couple of our back ups started erroring out with "sql agent was not used to create the last full, differential, or log backup of this database".  I understand the log sequence number might be out of line.  There is one solution that explains how to check if sql is making its own backups but it doesn't follow through with how to change or check the sequnce number (article tech 175766) but I don't get to the report it is looking for the "Backup and Restore Events Report" apparently does not exist on these servers.  Anybody out there got screen shots on how to reset the sequence number?