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Errors trying to backup SQL cluster

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Hi all,
 
Netbackup 7.1.0.6
SQL 2008 R2
Windows Server 2008 R2
Netbackup Client 7.1
 
From DBclient log:
 
11:56:01.526 [448.5832] <2> vnet_pbxConnect: pbxConnectEx Succeeded
11:56:01.526 [448.5832] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.57993 TO 192.168.150.9.1556 fd = 592
11:56:01.886 [448.5832] <4> CGlobalInformation::VCSVirtualNameList: INF - Veritas Cluster Server is not installed.
11:56:01.886 [448.5832] <1> CGlobalInformation::VCSVirtualNameList:     CONTINUATION: - The system cannot find the path specified.
11:56:01.887 [448.5832] <4> getServerName: Read server name from nb_master_config: NB Server name
11:56:01.887 [448.5832] <4> CDBIniParms::CDBIniParms: INF - NT User is Domain Account
11:56:01.903 [448.5832] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_448_5832_1>, SQL userid <Domain Account> handle <0x00ff93a0>.
11:56:18.029 [448.5832] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_448_5832_1>, SQL userid <Domain Account> handle <0x00ffa640>.
11:56:34.151 [448.5832] <4> CGlobalInformation::CreateDSN: INF - Error Creating ODBC data source name
11:56:34.151 [448.5832] <1> CGlobalInformation::CreateDSN:     CONTINUATION: - Component not found in the registry
11:56:34.155 [448.5832] <2> vnet_pbxConnect: pbxConnectEx Succeeded
11:56:34.155 [448.5832] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.58100 TO 192.168.150.9.1556 fd = 752
11:56:34.313 [448.5832] <16> CDBbackmain::LoadUserLogin: ERR - Internal error. See the dbclient log for more information.
11:56:34.315 [448.5832] <2> vnet_pbxConnect: pbxConnectEx Succeeded
11:56:34.316 [448.5832] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.58101 TO 192.168.150.9.1556 fd = 752
11:56:34.424 [448.5832] <32> CDBbackmain::LoadUserLogin: ERR - Error 1 has been returned from GetCurrentDSN
11:56:34.424 [448.5832] <4> CDBbackmain::dbbackup: INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sqlfull.bch>: 
 
<0> operations succeeded. <0> operations failed.
 
From backup job details on the Netbackup Administrator console:
20/12/2013 11:56:01 - connected; connect time: 00:00:03
20/12/2013 11:56:34 - Info dbclient(pid=448)     CONTINUATION: - Component not found in the registry 
20/12/2013 11:56:34 - Info dbclient(pid=448) ERR - Internal error. See the dbclient log for more information.  
20/12/2013 11:56:34 - Info dbclient(pid=448) INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sqlfull.bch>:      
20/12/2013 11:56:34 - Info dbclient(pid=448) <0> operations succeeded. <0> operations failed.       
20/12/2013 11:56:54 - Error bpbrm(pid=10892) from client Clustername: ERR - command failed: none of the requested files were backed up (2)
20/12/2013 11:56:54 - Error bpbrm(pid=10892) from client Clustername: ERR - bphdb exit status = 2: none of the requested files were backed up
20/12/2013 11:56:57 - end writing
 
When I tried to backup by running the script I can see the following errors in the status window:
 
ERR - Error in VxBSACreateObject: 3.
    CONTINUATION: - System detected error, operation aborted.
ERR - Error in GetCommand: 0x80770004.
    CONTINUATION: - An abort request is preventing anything except termination actions.
DBMS MSG - ODBC return code <-1>, SQL State <37000>, SQL Message <3202><[Microsoft][ODBC SQL Server Driver][SQL Server]Write on "VNBU0-3052-2108-1387555712" failed: 995(failed to retrieve text for this error. Reason: 15100)>.
DBMS MSG - SQL Message <3271><[Microsoft][ODBC SQL Server Driver][SQL Server]A nonrecoverable I/O error occurred on file "VNBU0-3052-2108-1387555712:" 995(failed to retrieve text for this error. Reason: 15105).>
DBMS MSG - SQL Message <3013><[Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP DATABASE is terminating abnormally.>
 
The script is;
 
OPERATION BACKUP
DATABASE $ALL
SQLHOST "Clustername"
NBSERVER "NB Servername"
MAXTRANSFERSIZE 3
BLOCKSIZE 7
POLICY Corp_Applications_SQL_NC_Full
NUMBUFS 2
RETRYTYPE AUTO
RETRYWAITSECONDS 60
NUMRETRIES 3
ENDOPER TRUE
 
and I get more info in the DBClient log:
 
16:08:28.824 [5308.6120] <4> StartupProcess: INF - C:\Program Files\Veritas\NetBackup\bin\dbbackex" -u Domain Account with sa roles -pw ***** -np -f "C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sqlfull.bch" 
16:08:28.824 [5308.6120] <4> StartupProcess: INF - Starting: <C:\Program Files\Veritas\NetBackup\bin\dbbackex" -u Domain Account with sa roles -pw ***** -np -f "C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sqlfull.bch" >
16:08:28.872 [3052.3492] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:28.872 [3052.3492] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64915 TO 192.168.150.9.1556 fd = 588
16:08:29.307 [3052.3492] <4> CGlobalInformation::VCSVirtualNameList: INF - Veritas Cluster Server is not installed.
16:08:29.307 [3052.3492] <1> CGlobalInformation::VCSVirtualNameList:     CONTINUATION: - The system cannot find the path specified.
16:08:29.308 [3052.3492] <4> getServerName: Read server name from nb_master_config: NB Master
16:08:29.308 [3052.3492] <4> CDBIniParms::CDBIniParms: INF - NT User is KBadmin
16:08:29.322 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_1>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.335 [3052.3492] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <SQL Clustername\> has been made using standard security with DSN <NBMSSQL_3052_3492_1>
16:08:29.335 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.335 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_1>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.344 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.345 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_1>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.353 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.354 [3052.3492] <4> CDBbackcat::GetVirtualServer: INF - Accessing database instance <SQL Clustername> on virtual server <SQL Clustername>.
16:08:29.354 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_1>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.373 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.381 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_2>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.390 [3052.3492] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <SQL Clustername\> has been made using standard security with DSN <NBMSSQL_3052_3492_2>
16:08:29.390 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.393 [3052.3492] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:29.393 [3052.3492] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64921 TO 192.168.150.9.1556 fd = 712
16:08:29.764 [3052.3492] <4> CDBbackmain::OperationsAreGroupable: INF - The batch file is not groupable because a standard policy type has been selected for backup.
16:08:29.771 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.780 [3052.3492] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <SQL Clustername\> has been made using standard security with DSN <NBMSSQL_3052_3492_3>
16:08:29.781 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.781 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.791 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.791 [3052.3492] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x011193e0>.
16:08:29.800 [3052.3492] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011193e0>
16:08:29.801 [3052.3492] <4> CDBbackcat::GetVirtualServer: INF - Accessing database instance <SQL Clustername> on virtual server <SQL Clustername>.
16:08:29.803 [3052.3492] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:29.804 [3052.3492] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64925 TO 192.168.150.9.1556 fd = 732
16:08:30.157 [3052.3492] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:30.157 [3052.3492] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64926 TO 192.168.150.9.1556 fd = 732
16:08:30.495 [3052.3492] <4> CDBbackrec::CDBbackrec: INF - Use standard backup method with policy <Corp_Applications_SQL_NC_Full>.
16:08:30.497 [3052.3492] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:30.498 [3052.3492] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64927 TO 192.168.150.9.1556 fd = 732
16:08:32.024 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x011196c0>.
16:08:32.037 [3052.2108] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x011196c0>
16:08:32.038 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x0111ea10>.
16:08:32.047 [3052.2108] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x0111ea10>
16:08:32.047 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x0111ea10>.
16:08:32.065 [3052.2108] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x0111ea10>
16:08:32.065 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x0111ea10>.
16:08:32.079 [3052.2108] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x0111ea10>
16:08:32.079 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x0111e940>.
16:08:32.090 [3052.2108] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x0111e940>
16:08:32.091 [3052.2108] <4> Dbbackrec::PerformNBOperation: INF - BACKUP STARTED USING
 
Microsoft SQL Server 2008 R2 (SP2) - 10.50.4295.0 (X64) 
 
Oct 18 2013 19:22:52 
 
Copyright (c) Microsoft Corporation
 
Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor) 
 
Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sqlfull.bch, Op# = 1
16:08:32.095 [3052.2108] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.095 [3052.2108] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64933 TO 192.168.150.9.1556 fd = 864
16:08:32.215 [3052.2108] <4> InitPipeInfo: INF - Using backup image SQLNODENAME.MSSQL7.CLUSTERNAME.db.AdfsArtifactStore.~.7.001of001.20131220160830..C
16:08:32.218 [3052.2108] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.219 [3052.2108] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64934 TO 192.168.150.9.1556 fd = 868
16:08:32.335 [3052.2108] <4> Dbbackrec::CreateSQLcmdSyntax: INF - backup database "AdfsArtifactStore" to VIRTUAL_DEVICE='VNBU0-3052-2108-1387555712' with  stats = 10, blocksize = 65536, maxtransfersize = 524288, buffercount = 2
16:08:32.338 [3052.2108] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.338 [3052.2108] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64935 TO 192.168.150.9.1556 fd = 888
16:08:32.342 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.342 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64936 TO 192.168.150.9.1556 fd = 916
16:08:32.469 [3052.2108] <4> Dbbackrec::CreateSQLcmdSyntax: INF - Number of stripes: 1, Number of buffers per stripe 2.
16:08:32.659 [3052.2108] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.659 [3052.2108] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64937 TO 192.168.150.9.1556 fd = 916
16:08:32.788 [3052.2108] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_3052_3492_3>, SQL userid <Domain Account with sa roles> handle <0x011198d0>.
16:08:32.800 [3052.2108] <4> CDBbackrec::InitDeviceSet(): INF - Created VDI object for SQL Server instance <SQL Clustername>. Connection timeout is <300> seconds.
16:08:32.803 [3052.2108] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.803 [3052.2108] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64939 TO 192.168.150.9.1556 fd = 1020
16:08:32.939 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:32.939 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64940 TO 192.168.150.9.1556 fd = 1044
16:08:34.598 [5308.6120] <8> CDBbackupView::ClassDropDownList: WARN - Error: bppllist not found in C:\Program Files\Veritas\NetBackup\bin\admincmd\bppllist.exe.
16:08:34.598 [5308.6120] <1> CDBbackupView::ClassDropDownList:     CONTINUATION: - The system cannot find the path specified.
16:08:34.598 [5308.6120] <8> CBatchDlg::OnInitDialog: WARN - Policy Dropdown not created: Server = NB Servername Client = SQL Node name
16:08:34.598 [5308.6120] <1> CBatchDlg::OnInitDialog:     CONTINUATION: - The system cannot find the path specified.
16:08:45.946 [3052.1964] <16> serverResponse: ERR - server exited with status 239: the specified client does not exist in the specified policy
16:08:45.946 [3052.1964] <16> CreateNewImage: ERR - serverResponse() failed
16:08:45.946 [3052.1964] <16> VxBSACreateObject: ERR - Could not create new image with file /SQL NODE NAME.MSSQL7.SQL CLUSTERNAME.db.AdfsArtifactStore.~.7.001of001.20131220160830..C.
16:08:45.946 [3052.1964] <4> getServerName: Read server name from nb_master_config: NB Servername
16:08:45.953 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:45.953 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64952 TO 192.168.150.9.1556 fd = 1032
16:08:46.178 [3052.1964] <16> writeToServer: ERR - send() to server on socket failed:
16:08:46.178 [3052.1964] <16> dbc_RemoteWriteFile: ERR - could not write progress status message to the NAME socket
16:08:46.178 [3052.1964] <4> getServerName: Read server name from nb_master_config: NB Servername
16:08:46.180 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:46.181 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64953 TO 192.168.150.9.1556 fd = 1032
16:08:48.188 [3052.1964] <16> writeToServer: ERR - send() to server on socket failed:
16:08:48.188 [3052.1964] <16> dbc_RemoteWriteFile: ERR - could not write progress status message to the NAME socket
16:08:48.188 [3052.1964] <16> DBthreads::dbclient: ERR - Error in VxBSACreateObject: 3.
16:08:48.195 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:48.195 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.64957 TO 192.168.150.9.1556 fd = 1032
16:08:52.922 [3052.1964] <1> DBthreads::dbclient:     CONTINUATION: - System detected error, operation aborted.
16:08:52.925 [3052.1964] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:08:52.925 [3052.1964] <2> logconnections: BPRD CONNECT FROM 192.168.150.14.65031 TO 192.168.150.9.1556 fd = 1032
16:08:53.765 [3052.1964] <8> close_image: Session being terminated abnormally, cleaning up
16:08:53.765 [3052.1964] <4> close_image: INF - backup FAILED
16:08:53.765 [3052.1964] <4> close_image: INF ---- end of Backup ---
 
 
but I have tried just using the SQL node name as well as the SQL cluster name with the same results.
 
Does anyone have any idea what is causing the errors? My colleague built the cluster for System Centre and would like to get the DBs backed up, but I'm really struggling to work out why its failing and to fix it.
 
Thanks in advance,
 
Katie 

How to check Puredisk version

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How do I check the PureDisk version on a 5220 appliance?

What is this file used for?

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Hello All,

 

Could you please explain what this file is used for?

 

F:\Storage\data/journal/0.bin

 

 

0.BIN

 

 

thanks,

 

 

Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed

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Hi,

I have been having big problem with one of our Media Servers. We had an un-related problem with the OS, and had to rebuild the server. I've finally got our backups working again, but am unable to Vault images to tape.

Robtest is able to successfully move tapes from slots to drives and visa versa, but no images are mounted to tape. Our backup procedure is as follows:

Backup to Disk > Vault to ON site and OFF site copies > Set ON site copy to primary and delete the disk backup on Image Cleanup.

 

Here is the full Vault job status report:

20/12/2013 20:06:46 - begin Duplicate
20/12/2013 20:07:13 - requesting resource backup4-dlt2-robot-tld-2
20/12/2013 20:07:13 - requesting resource backup4-dlt2-robot-tld-2
20/12/2013 20:07:13 - granted resource ON2348
20/12/2013 20:07:13 - granted resource QUANTUM.DLT-S4.006
20/12/2013 20:07:13 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:07:13 - granted resource OF2562
20/12/2013 20:07:13 - granted resource QUANTUM.DLT-S4.009
20/12/2013 20:07:13 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:07:16 - started process bptm (5800)
20/12/2013 20:07:23 - started process bpdm (5920)
20/12/2013 20:07:26 - started process bptm (5800)
20/12/2013 20:07:26 - mounting ON2348
20/12/2013 20:07:44 - begin reading
20/12/2013 20:18:57 - Error bptm(pid=5800) error requesting media, TpErrno = Mount canceled, device daemon is terminating  
20/12/2013 20:18:57 - Warning bptm(pid=5800) media id ON2348 load operation reported an error     
20/12/2013 20:18:57 - current media ON2348 complete, requesting next resource Any
20/12/2013 20:19:01 - Error nbjm(pid=8264) NBU status: 98, EMM status: The media server reported a system error
20/12/2013 20:19:11 - Error nbjm(pid=8264) nbrb status: LTID reset media server resources      
20/12/2013 20:19:29 - Error bptm(pid=5800) INF - error requesting media (tpreq) (98), cannot continue with copy 2
20/12/2013 20:20:23 - Error bpduplicate(pid=8380) host backup4 backup id doradb04_1386981799 read failed, termination requested by administrator (150).
20/12/2013 20:20:23 - Error bpduplicate(pid=8380) host backup4 backupid doradb04_1386981799 write failed, error requesting media (tpreq) (98).  
20/12/2013 20:21:17 - Error bpduplicate(pid=8380) Duplicate of backupid doradb04_1386981799 failed, error requesting media (tpreq) (98).   
20/12/2013 20:21:18 - started process bptm (5832)
20/12/2013 20:21:18 - requesting resource backup4-dlt2-robot-tld-2
20/12/2013 20:21:18 - granted resource ON2348
20/12/2013 20:21:18 - granted resource QUANTUM.DLT-S4.007
20/12/2013 20:21:18 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:21:20 - requesting resource backup4-dlt2-robot-tld-2
20/12/2013 20:21:20 - granted resource OF2562
20/12/2013 20:21:20 - granted resource QUANTUM.DLT-S4.008
20/12/2013 20:21:20 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:21:24 - started process bpdm (4524)
20/12/2013 20:21:27 - started process bptm (5832)
20/12/2013 20:21:27 - mounting ON2348
20/12/2013 20:21:45 - begin reading
20/12/2013 20:21:50 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed     
20/12/2013 20:21:50 - Warning bptm(pid=5832) media id ON2348 load operation reported an error     
20/12/2013 20:21:51 - current media ON2348 complete, requesting next resource Any
20/12/2013 20:22:13 - started process bptm (5832)
20/12/2013 20:22:13 - mounting ON2348
20/12/2013 20:22:13 - granted resource ON2348
20/12/2013 20:22:13 - granted resource QUANTUM.DLT-S4.006
20/12/2013 20:22:13 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:37:37 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed     
20/12/2013 20:37:38 - Warning bptm(pid=5832) media id ON2348 load operation reported an error     
20/12/2013 20:37:38 - current media ON2348 complete, requesting next resource Any
20/12/2013 20:37:44 - granted resource ON2348
20/12/2013 20:37:44 - granted resource QUANTUM.DLT-S4.009
20/12/2013 20:37:44 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:37:46 - started process bptm (5832)
20/12/2013 20:37:46 - mounting ON2348
20/12/2013 20:53:12 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed     
20/12/2013 20:53:12 - Warning bptm(pid=5832) media id ON2348 load operation reported an error     
20/12/2013 20:53:12 - current media ON2348 complete, requesting next resource Any
20/12/2013 20:53:19 - granted resource ON2064
20/12/2013 20:53:19 - granted resource QUANTUM.DLT-S4.007
20/12/2013 20:53:19 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 20:53:20 - started process bptm (5832)
20/12/2013 20:53:20 - mounting ON2064
20/12/2013 20:54:48 - started process bptm (5832)
20/12/2013 20:54:48 - mounting OF2562
20/12/2013 21:10:14 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed     
20/12/2013 21:10:14 - Warning bptm(pid=5832) media id OF2562 load operation reported an error     
20/12/2013 21:10:15 - current media OF2562 complete, requesting next resource Any
20/12/2013 21:10:21 - granted resource OF2562
20/12/2013 21:10:21 - granted resource QUANTUM.DLT-S4.006
20/12/2013 21:10:21 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 21:10:23 - started process bptm (5832)
20/12/2013 21:10:23 - mounting OF2562
20/12/2013 21:24:16 - Error bptm(pid=5832) FREEZING media id OF2562, Medium identifiers do not match    
20/12/2013 21:24:16 - Warning bptm(pid=5832) media id OF2562 load operation reported an error     
20/12/2013 21:24:17 - current media OF2562 complete, requesting next resource Any
20/12/2013 21:45:53 - started process bptm (5832)
20/12/2013 21:45:53 - mounting OF2142
20/12/2013 21:45:53 - granted resource OF2142
20/12/2013 21:45:53 - granted resource QUANTUM.DLT-S4.009
20/12/2013 21:45:53 - granted resource backup4-dlt2-robot-tld-2
20/12/2013 22:01:19 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed     
20/12/2013 22:01:19 - Warning bptm(pid=5832) media id OF2142 load operation reported an error     
20/12/2013 22:01:20 - current media OF2142 complete, requesting next resource Any
20/12/2013 22:01:26 - started process bptm (5832)
20/12/2013 22:01:26 - mounting OF2142
20/12/2013 22:01:26 - granted resource OF2142
20/12/2013 22:01:26 - granted resource QUANTUM.DLT-S4.008
20/12/2013 22:01:26 - granted resource backup4-dlt2-robot-tld-2

I am able to inventory the robot successfully, and the robot is capable of emptying tapes from the media access port, and placing them in slots. We are using NetBackup 6.5.6. Up until last week the full procedure worked perfectly, so our OS, library and NetBackup version are all definitely cross-compatible.

Any help would be gratefully received!

Symantec System Recovery 2013 and Synology DS213+ or Dell Powervault RD 1000

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I need a solution

1) I want to know, if I will be able to set up a backup job of one virtual server and a physical server to a Synology DS312+? 

If I can, can some one help with the set up? 

 

2) I also want to know, if I will be able to backup data using SSR2013 to Dell Powervault RD1000?

 

Any problems with either of these options?.

Thanks.

Backup Exec slow job rate

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I need a solution

Hi,

 

I have a single backup exec 2012 SP3 media server running on windows 2008 R2. This media server is responsible for backing up 2 physical servers and 8 virtual machines.The VMware agent is configured to connect to vcenter.

The VM environment is running esxi 5.0

The backups have been running without issue since upgrading to 2012 approximately 6 months ago. The media server is fully patched and so are the servers. I currently backup all servers to disk and duplicate to LTO4 tape drive. The problem that i am having is that duplication from disk to tape for the VMware job has dropped from 1,300MB/sec down to 300-400MB/sec. The job rate from the physical server jobs duplicating from disk to tape does not have this problem as they still duplicate at 1300MB/sec, so it kind of looks like an issue with the VMware job. I have edited the backup job to back up straight to tape and the job rate is at 3,000+/sec.

I have checked AV scanning schedules and there is nothing scheduled or running during this time. Basically the backup to disk part of the job backs up using SAN transport method and runs at approximately 9,000+/sec and backups up 750GB of data within a couple of hours, this part of the backup is still consistent. So really the job rate changes when it is time to duplicate to tape.

 

 

Regards,

Show tapenames with restorejobs

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Demand note:
Backup strategy:
Step 1: Backup2disk (regardless if sources are virtual or physical)
Step 2: 1st duplication disk2tape to "internal" loader partition - tapes are fixed in loader
Step 3: 2nd duplication disk2tape to "external" loader partition - tapes go to secure location

What’s missing:
Within test restores it would be fine if you can see at least the name from the first tape in the set. Without that, you don’t know which option to choose from if you only want to test the external tapes (or only the internal; see attachment).

Regards,
Christian

Synthetic duplication jobs

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Demand note:
Because of backup volume (time window) and retention time on b2d-space only one FULL Backup per week with INC inbetween.

Requirement:
Customer request daily tape sets with “full” backups for offsite storage.

Possible solution:
Synthetic duplication jobs – Backup Exec should make an synthetic FULL backup and copy this to tape (like an restore from an INC backup). Time windows is not an issue because processing is only on BE media server.

Regards,
Christian


Backup Performance drops down during backup

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I need a solution

Hi there.

I do have a question regarding a Backup Exec 2012 SP3 Installation on Windows 2008 R2 backing up a VMware installation with vSphere 5.1 latest using SAN transport mode on a dedicated iSCSI environment using a EMC VNX with 1-GBit iSCSI on two switches with two isolated subnets to an internal hard drive RAID5 array configured as a dedupe store.

What actually happens now is, that a GRT job starts with a very good performance about 80% of the available network bandwidth but after a while you can see in the network monitor that the bandwidth drops down to 2-6% all of a sudden and does not recover back to a satisfying speed. The job keeps running on that speed till the end what means, that a VM with a TB or more data runs for days.

Anyone here who had or has the same issues?

I first encountered that problem with BE2012 and it keeps showing up till now. Changing the job back to LAN transport starts with the usual 25% of the available network speed but stays there till the end. One strange thing is, that using SAN transport mode with no GRT directly to a SAS tape loader works fine.

Any help would be really appreciated.

VM-backup GRT setting per VM

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Demand note:
Some VMs requires different settings regarding GRT.
If you split the jobs for the different GRT settings, you have the problem with the timing of the resulting concurrent jobs, because you cannot configure the jobs to start after the previous job is finished.
Per default and if you have only one job the VMs are backed up one per one. If you must split the jobs because of the GRT settings you may have 2 backup jobs at the same time – which is normally not what I want.

Workaround:
Making sure the jobs does not overlap – in reality very difficult because of changing backup times and so on.

Possible solution:
GRT setting per VM in BE

Regards,
Christian

Manually Expire Media

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I need a solution

Hi All,

Because of wrong retention period to one policy, we had low space issue.

Now I want to manually expire the media.

I know using the commands  /usr/openv/netbackup/bin/goodies/available_media     and  bpexpdate -m (media id) -d 0

My question is ,how to find and list  the all  medias which are  belongs to (for example)  billing.full policy.

Thanks in advance.

 

Catalog Backup

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I need a solution

Hi,

1. I have catalog backup 2 copies with different retention.
15days in Disk and 1Month in Tape. is it fine?
or I should make it same retention?

2. I changed catalog backup in disk, from 1Month to 15days.
To free the space directly, how to delete the catalog backup data older than 15 days (note: I still have 1Month retention catalog backup in Tape)

Thanks,
 

1387775471

Netbackup Volume manager of service issue

Backup Exec 3600 Appliance

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I need a solution

Hi All,

 

We have a Backup Exec 3600 Applaince, upon updating to SP3 and then restarting we are now encountering issues with the appliance.

For example, we cannot start/enable remote services and even Backup Exec itself. As well as the remote launch of applications.

We can't do anything from the appliance.

 

Thanks,

Vince

low free space

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I need a solution

Hello All,

In VTL low free space, so from big backup policy getting 96 error.

expire the media according to policy (bpexdate )is not help, as I see. Because of linear writing.

So what can I do?

Do you have experience before ?

Is it possible move images from media to another ?


Linux Media Server Option license violation - huh?

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I need a solution

I'm running Backup Exec 2012 on Windows Server 2008 for backing up several Windows servers and an ESXi host.

Today I added a Linux server to be backed up. After restarting the Backup Exec services I was greeted with a message (translated from German):

Warning Message: Storage Error
Drive Data
Server: GOLGI
Storage: n.a.
Job name: n.a.
Date and time: 23.12.2013 16:43:46
Message: Linux Media Server Option license violation
               The trial period for the Linux Media Server Option has expired. You must acquire the Linux Media Server Option or deactivate the devices. You'll find additional information in the documentation.
Additional information: Support database article V-275-444

Indeed, the Linux server is now listed not only on the "Backup and Restore" tab, but also on the "Storage" tab, with a duplicate of my deduplication storage (which resides on the Windows 2008 server) appearing attached to it. If I try to delete it, I get a popup

Redirect job. This device is only assigned storage jobs. These jobs are deleted before the device is deleted.

followed by an error message

Schedule given for job 'Tape - weekly' is invalid. The server has received wrong or invalid data.

and another

Backup Items could not be updated. The method Backup Items was called with invalid arguments.

This continues in an endless loop until I click Cancel, and the Linux server is not deleted from the Storage pane.

The online help only tells me how to install a Linux media server (which I do not want to do), not to find out why Backup Exec might think I have one nor how to deactivate whatever Backup Exec mistakes for one.

The "additional information" link leads to a Support Search Results web page stating "No Answers Found".

What can I do?

Thanks,
Tilman
 

Problems with vray - error 0xe000959a

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I need a solution

Hi,

I have backup exec 2012 with vray on a windows 2003 server. I added a new vmware esxi5 server to backup, but I have the following new error:

0xe000959a - An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application.

The phisical server is a blade connected to the san.

The vm is running but I dont think it should be a problem.

Now I have addes 2 vmware server and none worked.

Anyway what should I do ?

Thank you very much.

mediomen

 

Need some help with KMS, status 9

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I need a solution

Hi All,

Hope anyone can help me.

Running Windows Server 2008 R2 SP1 x64 and NetBackUp 7.5.0.1 with a Dell ML6000 (IBM Ultrium TD3 SCSI tape drives)

I want to do server side encryption, so I configured KMS (correctly?) and ticked the box "Encryption" in the policy.

But why does this job always fails with "status 9: a necessary extension package is not installed or not configured properly"?

Regards,

 

 

BE 2012 producing very large incremental backups after upgrading from 2010

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I need a solution
I upgraded BE from 2010 to 2012 last week.  I've noticed that my backup-to-disk folders are getting full rapidly.
 
Looking through the job histories, it shows that the incremental backups are very large (the same size as full backups), even over the weekend when there are no users in.
 
The jobs are from policies automatically upgraded from 2010.  They are backing up DFSR replicated folders (Shadow?Copy?Components)
 
Why are my incremental backups the same size as full backups?
 
What do I need to change?
 
Thanks.

Total Data backed up in 1 month

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I need a solution

Hello,

 

Is there anyway to get the total data backed up in 1 month from (10d version to 2012).

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