BU 2012 not updating
I need a solution I have a BU 2012 install on a 2008 Server that will not update, delete from server or let me add options to the install ( will download SP$ but will not install it). My jobs are...
View ArticleSystem Recovery 2013 Off-Site drives can't delete old points
I need a solution I have the backup destinations set to  "Automatically optimize storage". The main default drives are fine, but the backup drives are getting full. They are still retaining the old...
View Articlestrange message
I need a solution Hello, I noticed the following message in the detail log"cannot backup id , error = required value not set" Thye job complete successfully but I guess this suggest something wrong...
View ArticleBackup job fails as soon as the firewall is turned on the Linux server
I need a solution Dear All, I'm a new to Symantec BackupExec user and I  wounder if some one could help me to fix the problem. I've followed the complete instructions provided by symantec online...
View Articlewrong media server in opscenter alert
I need a solution Hi all, I have a issue on opscenter 7.6.0.1 on Windows 2008 R2 and master server 7.5.0.6...the alert "media frozen" reports wrong media server,I restarted nbsl on Master Server and...
View ArticleSetting drive persistance in Windows 2003/2008
I need a solution I am looking for a detailed process on how to set device (Tape drive & Mediaum changer) persistance in Windows 2003/2008 server.
View ArticleBackup exec. restore issues
I need a solution The client I was working with yesterday has the latest greatest backup exec. (2012) and the latest greatest symantec endpoint progection 12.1.4013.I needed to do a restore of a...
View ArticleNetwork drive - Backup keeps cancelling
I need a solution I upgraded from BE12.5D to 2012 (fully updated). I have a network share which was setup in 12.5 and the backup was created succesfully. In 2012 the backup keeps cancelling saying the...
View ArticleSeagate 4TB USB for B2D
I need a solution I'm attempting to use Seagate USB 4TB drives for B2D with Backup Exec 2010 on Windows Server 2008 R2. The original backups failed with VSS errors even when the 4TB drive wasn't being...
View ArticleMedia Server access to Vmware/ESX
I need a solution Hello, We are troubleshooting an error for a vmware policy (156) and some doubts were raised: 1- Does the media server need to access the  Vmware/ESX through an IP address?2 - What...
View ArticleEmail notifications
I need a solution Hi,we have our email accounts on Office 365 Cloud ,as per the details on the office365 settings i gave the SMTP server details assmtp server : smtp.office365.comport :587but i didn't...
View ArticleWindows Floppy Error by VMWare Flashbackup
I need a solution Hello.What can i do to resolve my Windows Floppy Error from a VMWare VM by backup them?I tried to remove the floppy from the VM, but the error message is still there.And i need a...
View ArticleAIR Replication not working
I need a solution Hi All,I have had NBU set up that uses AIR from site A to site C and site B to site C. These are all 5230 appliances. Site A to C works fine (5 appliances). Site B to C seems (2...
View ArticleDeduplication
I need a solution We have a license for deduplication. We have set it up, but I can't find any helpful information for what to do afterwards. Do I schedule jobs to the folder or do I leave it alone?...
View ArticleBackup Exec 12.5 for Windows Uinstall Fails
I need a solution Hi,I'm hoping that someone can help me with this.I have Backup Exec installed on Windows Server 2008 and it refuses to uninstall. The uninstall rolls back when nearing completion.To...
View ArticleNetbackup services Hung/multiple bpclntcmd.exe process running
I need a solution Hello,Of late we are experiencing this issue on number of our WIndows 2k3 and 2k8 servers where the Netbackup services just go hung and do not start . when we try to start them...
View ArticleOracle Intelligent Policy
I need a solution We are running Netbackup 7.6.0.1 on OEL 5.8 and using Oracle Intelligent Policies to backup mostly Oracle 11.2.0.4 and .3I want to create an instance group to put in the database...
View ArticleBackup CCTV Data 9 TB
I need a solution Hi All,We have a customer who is having 20 CCTV cameras. So the daily data generated by the CCTV cameras (.avi file) is 300 GB. It is storing it in Network Video Recorder right now....
View ArticleTrouble upgrading RAWS on Mac OS X
I need a solution Hi All,This may be simple for a seasoned professional, basically we have a Mac OS X server running 10.8.5 with a Backup Exec Agent installed (was comissioned by an engineer with...
View ArticleSocket Error 25 when connecting with Resilient network enabled
I need a solution Master is a Microsoft cluster with ip of virtual cluster name being 172.31.46.53 seen in logs belowClient is a windows 2008 machine with single NIC and telnet is working for all nbu...
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