Hello,
Our Netbackup 7.1 infra. backs up all our servers with full BMR backup schedules. We discovered lately that one of these servers (an Exchange 2010 server) is not backin up correctly.
The backup job in the Activity Monitor shows as active but it remains not changed for a long time as if it is stuck with some folder.
When I see the folder named in task details, in the Exchange Server, I find that it is with a PadLock.
Here is the job log which doesn't show any information regarding an error or something :
20/11/2014 06:00:16 - Info nbjm(pid=2356) starting backup job (jobid=8888) for client srvXXX-xch-1, policy SrvXXX-xch-1, schedule Incremental
20/11/2014 06:00:16 - estimated 14194735 Kbytes needed
20/11/2014 06:00:16 - Info nbjm(pid=2356) started backup job for client srvXXX-xch-1, policy SrvXXX-xch-1, schedule Incremental on storage unit srvXXX-nbu-1-hcart-robot-tld-0
20/11/2014 06:00:16 - started process bpbrm (3556)
20/11/2014 06:00:16 - started
20/11/2014 06:00:17 - Info bpbrm(pid=3556) srvXXX-xch-1 is the host to backup data from
20/11/2014 06:00:21 - Info bpbrm(pid=3556) reading file list from client
20/11/2014 06:00:21 - connecting
20/11/2014 06:00:23 - Info bpbrm(pid=3556) starting bpbkar32 on client
20/11/2014 06:00:23 - connected; connect time: 00:00:02
20/11/2014 06:00:34 - Info bpbkar32(pid=61936) Backup started
20/11/2014 06:00:34 - Info bptm(pid=6044) start
20/11/2014 06:00:34 - Info bptm(pid=6044) using 65536 data buffer size
20/11/2014 06:00:34 - Info bptm(pid=6044) setting receive network buffer to 263168 bytes
20/11/2014 06:00:34 - Info bptm(pid=6044) using 30 data buffers
20/11/2014 06:00:34 - Info bptm(pid=6044) start backup
20/11/2014 06:00:34 - Info bptm(pid=6044) backup child process is pid 524.4404
20/11/2014 06:00:34 - Info bptm(pid=6044) Waiting for mount of media id X561L4 (copy 1) on server srvXXX-nbu-1.
20/11/2014 06:00:34 - Info bptm(pid=524) start
20/11/2014 06:00:34 - mounting X561L4
20/11/2014 06:01:29 - Info bptm(pid=6044) media id X561L4 mounted on drive index 1, drivepath {5,0,0,0}, drivename HP.ULTRIUM4-SCSI.001, copy 1
20/11/2014 06:01:29 - mounted; mount time: 00:00:55
20/11/2014 06:01:32 - positioning X561L4 to file 314
20/11/2014 06:02:55 - positioned X561L4; position time: 00:01:23
20/11/2014 06:02:55 - begin writing
here too, the name of the file that blocks the backup job:
/C/hp/hpsmh/namazu/pltests/kakasi-3.pl