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BU 2012 not updating

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I have a BU 2012 install on a 2008 Server that will not update, delete from server or let me add options to the install ( will download SP$ but will not install it). My jobs are still running normally?

Has anyone encounterd this?

Anybody have a solution?


System Recovery 2013 Off-Site drives can't delete old points

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I have the backup destinations set to  "Automatically optimize storage". The main default drives are fine, but the backup drives are getting full. They are still retaining the old recovery points. 

 

Under Tasks > Manage Backup Destination I can select my default backup destination and my off site destination. My default shows I have recovery points, but when I select the off-site drive it shows no recovery points so I can't set up optimization. 

How do off-site drives clean out old recovery points?

 

The picture ssr2013 attached is the screen I see when the off-site drive is selected. Notice I can't click on settings to change anything.

 

THe picture ssr2013DefaultDrive is the screen of the default drive setup. I would assume both defualt and off-site drives should be the same in size.

 

strange message

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Hello,

 

I noticed the following message in the detail log

"cannot  backup id , error = required value not set"

 

Thye job complete successfully but I guess this suggest something wrong or that could be better.

 

I use NetBackup 7.6.0.1 on windows 2008R2 platforms (Client and server)

Backup are stored on MSDP STU.

 

Thanks for help !!!

 

 

Backup job fails as soon as the firewall is turned on the Linux server

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Dear All,

 

I'm a new to Symantec BackupExec user and I  wounder if some one could help me to fix the problem.

 

I've followed the complete instructions provided by symantec online documentation. The agent was installed correctly on the Linux server( CentOS) and has been added to the media server( Windows 2008 R2). The browser fails as soon as the firewall is turned on the Linux server, I've configured the IPTables between Linux and Media servers to allow all ports but I'm not sure what is causing the problem.

 

Any help pl.

 

Thanks

wrong media server in opscenter alert

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Hi all,

 

I have a issue on opscenter 7.6.0.1 on Windows 2008 R2 and master server 7.5.0.6...the alert  "media frozen" reports wrong media server,

I restarted nbsl on Master Server and OpsCenter processes..but it didn't resolve ...

 

Thanks a lot

 

Rick

 

Setting drive persistance in Windows 2003/2008

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I am looking for a detailed process on how to set device (Tape drive & Mediaum changer) persistance in Windows 2003/2008 server.

Backup exec. restore issues

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The client I was working with yesterday has the latest greatest backup exec. (2012) and the latest greatest symantec endpoint progection 12.1.4013.

I needed to do a restore of a inetpub folder yesterday.

It would not start would give a communication error pretty quickly.

So I disabled the anti-virus on the target system.

The backup would then start and get going for about 5 min. and come to a stop.

The anti-virus still said disabled but I didn't think that was the case.

Cancelled the job then did a re-enalbe and disable of the anti-virus again and again it would start but get so far and stop.

We then ran clean wipe and uninstalled the anti-virus on the target box and removed AV.

The restore then ran no problem.

So do I need a exception of some kind setup?

Seems weird that I can't do a restore with AV still on ?

Thanks

Mike

Network drive - Backup keeps cancelling

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I upgraded from BE12.5D to 2012 (fully updated). I have a network share which was setup in 12.5 and the backup was created succesfully. In 2012 the backup keeps cancelling saying the folder is offline. The share was created in 12.5 using the \\server\folder notation and the permissions were set to everyone can read/write. When I try and do an Inventory & Catalog I get the following error:

Inventory Device 00003 -- The job failed with the following error: Physical Volume Library Drive or Robot paused, offline, or disabled.

The KB article doesn't shed any light on the problem. The folder is listed as "online" in 2012 even when the job starts.

 


Seagate 4TB USB for B2D

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I'm attempting to use Seagate USB 4TB drives for B2D with Backup Exec 2010 on Windows Server 2008 R2. The original backups failed with VSS errors even when the 4TB drive wasn't being used (just plugging it in caused long time working jobs to fail). I haven't found a tool to reformat to NTFS 512byte yet so I tried exFat format of 512byte. This worked but the B2D files are created 2gb in size instead of the 100gb size I've selected (I'm assuming this is due to the exFat choice). Any resolutions with this hardware / software combination?

Media Server access to Vmware/ESX

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Hello,

 

We are troubleshooting an error for a vmware policy (156) and some doubts were raised:

 

1- Does the media server need to access the  Vmware/ESX through an IP address?

2 - What kind of connection is required for the client to initiate an snapshot on the virtual machine?

 

 

Regards

 

Email notifications

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Hi,

we have our email accounts on Office 365 Cloud ,as per the details on the office365 settings i gave the SMTP server details as

smtp server : smtp.office365.com

port :587

but i didn't recevie any test emails. Is there anything else i need to configure here ....

Thanks

Windows Floppy Error by VMWare Flashbackup

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Hello.

What can i do to resolve my Windows Floppy Error from a VMWare VM by backup them?

I tried to remove the floppy from the VM, but the error message is still there.

And i need a solution, becouse our System Monitoring is going "red".

 

Attached the error message:

application: error - 2014/05/08 15:06:12 - VSS (12289) - n/a

"Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}

- 0000000000000408,0x00560000,0000000000000000,0,00000000002DF330,4096,[0]).

hr = 0x80070001,

Incorrect function. . Operation: Exposing Recovered Volumes Locating shadow-copy

LUNs PostSnapshot Event Executing Asynchronous Operation Context: Device:

\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}

Examining Detected Volume: Existing - \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}

Execution Context: Provider Provider

Name: VMware Snapshot Provider Provider Version: 1.0.0 Provider ID: {564d7761-7265-2056-5353-2050726f7669}

Current State: DoSnapshotSet"

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: error - 2014/05/08 15:06:17 - Ntfs (137) - n/a

"The default transaction resource manager on volume \\?\Volume{051434b0-ca6a-11e3-8b55-005056bb0009}

encountered a non-retryable error and could not start. The data

contains the error code."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

system: warning - 2014/05/08 15:06:17 - Ntfs (57) - n/a

"The system failed to flush data to the transaction log. Corruption may occur."

AIR Replication not working

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Hi All,

I have had NBU set up that uses AIR from site A to site C and site B to site C. These are all 5230 appliances. Site A to C works fine (5 appliances). Site B to C seems (2 appliances our of 5) seem to have stopped working since site C was rebooted. This happened after a a FW update to the RAID controller. The trouble is, all 5 appliances at site C had the same FW update. I cant seem to figure it out. All other local backups work fine.

DNS name resolution works fine. I check for the relevant FW ports and they all work fine. So MSDP to MSDP on port spad/10102 and spoold/10082 works OK. I test this by using telnet from site B to C. SLP names are identical on both sides. The jobs seem to start and look as if theyre progressing but then just hang with no error messages as of yet. I have seen various posts regarding this but no clear solution. They hang in that state for ages. Other appliances replicate from site B to site C fine, so the network link is OK.

Does anyone know why this would happen or seen this before? Im thinking there may be some form of .lock file or previous replications that died in messy way. I have tried using nbstutil cancel to clear jobs, then deleted SLPs and the remote target, rebooted both source and target and reconfigured everything to no avail. 

Im now stumped.

Deduplication

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We have a license for deduplication. We have set it up, but I can't find any helpful information for what to do afterwards. Do I schedule jobs to the folder or do I leave it alone? How does the deduplication folder work? Thanks

Backup Exec 12.5 for Windows Uinstall Fails

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Hi,

I'm hoping that someone can help me with this.

I have Backup Exec installed on Windows Server 2008 and it refuses to uninstall.
The uninstall rolls back when nearing completion.

To note, we tried to install Backup Exec 2012 on the same server which failed, so we decided to uninstall 12.5 and then try agian.

Any suggestions would be greatly appreciated.

Thanks,
Mitka

 


Netbackup services Hung/multiple bpclntcmd.exe process running

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Hello,

Of late we are experiencing this issue on number of our WIndows 2k3 and 2k8 servers where the Netbackup services just go hung and do not start . when we try to start them manually, error like failed to start the dependency and the services do not start started in timely fashion occurs. Also on many servers bpclntcmd.exe multiple processes could be seen running.
We try to kill them manually but that wont work.

We have McAfee shiled 8.8 running on the servers and have the nbu processes excluded from the scan.

Any goood resolution apart from upgrade or reboot. We have to reboot the server for getting the backups running but we cannot do this everytime since these are prod servers.

All the server are at NBU 7.1.0.2 including master/media(linux machines)

PS- 7.6 upgrade project is in place and will upgrade severs in few month time.

Oracle Intelligent Policy

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We are running Netbackup 7.6.0.1 on OEL 5.8 and using Oracle Intelligent Policies to backup mostly Oracle 11.2.0.4 and .3

I want to create an instance group to put in the database credentials for a group.  We are using Database authentication as well as an RMAN catalog.

When I create a new instance group and select Oracle authentication it asks for username, password as well as the Net service name (TNS alias).  Which is a little bit of an issue since each database instance has a different tns alias.

Does this mean I can't use instance groups if we are using Oracle authentication?  If I don't fill in the net service name it fails on validation with an error "rman catalog credentials could not be validated".  Putting a netservice name in, and the validation is successfull (without touching the rman credentials)

 

Backup CCTV Data 9 TB

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Hi All,

We have a customer who is having 20 CCTV cameras.
So the daily data generated by the CCTV cameras (.avi file) is 300 GB.
It is storing it in Network Video Recorder right now.
They also have a tape drive which is connected to a server and is stand alone.
So they want us to take backup of this huge data on to a tape drive.
Also they want to compress this data by Backup Exec or any other method if it is possible

Thanks
Saurabh

Trouble upgrading RAWS on Mac OS X

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Hi All,

This may be simple for a seasoned professional, basically we have a Mac OS X server running 10.8.5 with a Backup Exec Agent installed (was comissioned by an engineer with agent VRTSRalus 13.05204).  The problem I am experiencing is now when I try to upgrade the agent I receive the following error:

'This patch only applies to RALUS/RAWS shipped with Backup Exec 2012 ...exiting'

I'm following Symantec article TECH179999 when I receive these errors and can only assume I need to remove the previous Agent as the current agent I'm trying to upgrade to is 'ralus1798'.

I may be totally wrong as I have had little to do with Mac OS X and backup Exec Agents.

Any help on this matter would be grately appreciated.

Cheers

Colin

1400172022

Socket Error 25 when connecting with Resilient network enabled

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Master is a Microsoft cluster with ip of virtual cluster name being 172.31.46.53 seen in logs below

Client is a windows 2008 machine with single NIC and telnet is working for all nbu ports.

Also there is no error while connecting client when resilient network is disabled..

Bptestbpcd output extract with debug and verbosity enabled :-

____________________________________________

17:48:48.227 [11608.21064] <16> connect_to_service: connect failed STATUS (18) C
ONNECT_FAILED
        status: FAILED, (41) ADDR_IN_USE; system: (10049) The requested address
is not valid in its context. ; FROM 172.31.46.53 TO tmbnginf02.tmindia.tatamotor
s.com 172.18.41.9 bpcd VIA nbrntd
17:48:48.227 [11608.21064] <8> vnet_connect_to_bpcd: [vnet_connect.c:279] connec
t_to_service() failed 18 0x12
17:48:48.227 [11608.21064] <2> local_bpcr_connect: Can't connect to client tmbng
inf02.tmindia.tatamotors.com
17:48:48.227 [11608.21064] <2> ConnectToBPCD: bpcd_connect_and_verify(tmbnginf02
.tmindia.tatamotors.com, tmbnginf02.tmindia.tatamotors.com) failed: 25
<16>bptestbpcd main: Function ConnectToBPCD(tmbnginf02.tmindia.tatamotors.com) f
ailed: 25
17:48:48.242 [11608.21064] <16> bptestbpcd main: Function ConnectToBPCD(tmbnginf
02.tmindia.tatamotors.com) failed: 25
<2>bptestbpcd: cannot connect on socket
17:48:48.242 [11608.21064] <2> bptestbpcd: cannot connect on socket
<2>bptestbpcd: EXIT status = 25
17:48:48.242 [11608.21064] <2> bptestbpcd: EXIT status = 25
cannot connect on socket

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