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Wizard does not see tape drives

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I need a solution

 

Seasons Greetings Everyone,

I have the following problem I am trying to resolve:

Basic Facts:

- Server is running Windows Server 2003

- Veritas NetBackup 6.5 (Plan to upgrade theis year)

- Quantum Scalar i6000 storage unit

- When running the Device configuration Wizard the following occurs

- Robot 0 is found and passes diags but none of the four drives acan be selected:

 

O Robot 0 <server> ADIC Scalar i2000 655Q

Drive 1 (unused element address)

Drive 2 (unused element address)

Drive 3 (unused element address)

Drive 4 (unused element address)

 

Everything was running well until the firmware was upgraded to 655Q.GS10201 which suggests incompatiblilty with the Windows OS.

Another Scalar i6000 was upgraded without any problem, BUT it uses a unix server.

Has anyone ever come accross a similar problem?

 

Any ideas or suggestions would be greatly appreciated!

Have A Happy New Year  !!!!

 

 

 

 


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