Hi Support,
Please I need your urgent assistance.
I am setting up a new NetBackup environment with two NBU 5230 appliances. 1x5230 will serve as the Master/Media server and the other 1x5230 will serve as Media server.
The customer provided a private network, where IPs of both appliances can ping each other. However, after successfully setting up the appliance "Master/Media" I also try to setup the 2nd appliance as "Media server" but I got the errors below:
Could not check if master server 'mbunbuapp01' has any storage objects for storage server 'mutnbuapp01'.
Could not find EMM server of master server 'mbunbuapp01' (48:client hostname could not be found).
NB: After setting up the 1st appliance master/media server, I did added the FQHN of the Media server to be to Settings > NetBackup AdditionalServers Add media-server of the Master/Media, but I still got the errors above.
Because of the above error, I have not been able to setup the 2nd appliance as "Media server" which is suppose to communicate with appliance "Master/Media server"
I also notice ports 5900 and 7578 were not open on the Master/Media server, could this be responsible for the applaince Media server not communication with the Master server.
Thanks in advance,
Felix