Hi,
i had BE 2014 SP1 running fine for some month, now i had to update to SP2 for some problems mit Tape usage.
But in the last weeks, since installation of SP2 the bengine keeps crashing about every week.
I have Windows 2012 R2 Update 1 Std, All Updates, English Language
I have BE 2014 SP2 (14.1.1786.1093) and i just keeps crashing during normal backup jobs (Backup, Catalog, Duplicate).
Today the engine crashed during a backup of a Hyper-V SQL Server (Windows 2012 R2, SQL 2012) during increment backup.
Last week it crashed during a catalog job of a Hyper-V SQL Server (GRT) job.
Where can i start debugging?
Symantec is helpless because, the event log show´s no useful information .
A process crash has been detected.
Faulting application: bengine.exe 14.1.1786.1093
Faulting module: ??? ???
I had a case open, but support wasn´t able to find some hints, so they closed the case.
Any help is appreciated.
Thanks
Jürgen
PS. I will install first the Hotfix 227745