User stuck in Delete Pending state

Hi

I have a user that I'm trying to delete and they're stuck in "Delete Pending" state for the last few days.

I am in the process of deleting many users and had to manually delete some NUDFs to complete this task more quickly.

This user is the last one and I want to retire the storage location, but am unable to as it's stuck in "Delete Pending" state.

I have looked at the below article on how to delete the user from the DB:

http://www.symantec.com/business/support/index?page=content&id=TECH138374

But I am unable to locate the BEUTILITY feature to carry out this. Is there an updated document detailing how to do this?

Can I use the DLOcommandu feature?

Any help is greatly appreciated

Thanks

Jimmy