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Backup Exce Error Codes E00086CC and E0009B61

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I need a solution

Hi.

I use Symantec backup Exce 2014 on Windows Server 2012R2.
When I try to add a new server to my backup jobs, then i got this error.: E00086CC.
After I have done the settings on this page: http://www.symantec.com/docs/HOWTO80805 I got the E0009B61 Error.

I know the Username and password are correct (Administrator user) and are member in all the groups that's needed
Is here anyone that have a solution on this?

Administrator user are member of:
-Administrators
-Backup Operators
-Distributed COM Users
-Domain Admins
-Domain Users
-Enterprise Admins
-Group Policy Creator Owners
-Scan Operators
-Schema Admins
-Server Operators
-Users

Thanks in advance


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