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Backing up Across 2 Domains Fails with Error: Unable to Establish Trust (BE 2014 on Windows Server 2012)

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I need a solution

Hi,

I have a BE 2014 server on a WINDOWS Server 2012 standard in domain1. It is trying to backup a WINDOWS Server 2012 domain controller in domain2 but is getting the error:

Trust Error.jpg

I have an existing BE logon account for domain1 that does not have any issues backing up any server or DC in domain1

I have created another BE logon account for domain2 that has the same properties and memberships as that in domain1, but with the scope being domain2 (domain admin membership, etc).

I can use the logon to browse the $ shares of both servers either way.

I have changed the time and date settings on the target DC in domain2..

I have reinstalled the agent using push install and also manual install on the target DC in domain2.

When I go to the BE agent on the target server in domain2 and try to manually add the IP or hostname of teh BE server in domain1, I get the same trust error.

I added another non-DC server in domain2 to the BE Server in domain1 and had no issues establishing trust and creating backup jobs. I used the BE Logon for domain2.

As always, any help will be very appreciated. Thanks in advance.


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