I need a solution
I have a vanilla windows 7 x64 professional that I need to get backup exec agent installed on so I can put it into production. I am having trouble getting it installed. If I try to copy over the RAWS64 folder and install the agent locally, I can get the workstation added to backup exec as long as I don't tick the option upgrade when I am adding. However doing it this way the job will not run. It will error out with The job failed with the following error: A communications failure has occurred. Initial searching shows I need to upgrade the agent.
If I try it by remote push, I get this.
Job started : Tuesday, December 23, 2014 7:26:44 AM Job ended : Tuesday, December 23, 2014 7:28:15 AM Final error: 0x643 - Fatal error during installation. Final error category: Other Errors Completed status: Failed
Really stuck here..