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Backup Job Stuck in Backup Scan

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I need a solution

Hi Everyone !

I need help. Yesterday all backup job (File servers, MS SQL, Exchange and etc..) on Deduplication folder stuck in Backup Scan operation. At the same time job on Backup to disk folder goes normal.

My Enviroment:

1) Windows server 2008 R2

2) Backup exec 2014 SP1 

3) One Deduplication folder (7 TB)

4) Backup to disk folder (10TB)

What i`m try:

1) Disable/ pause Deduplication folder;

2) Reboot server and services;

3) Recreate Job. When i`m change backup device from deduplication to backup to disk job run normal.

4) Repair/ Rebuild/ Check Database

5)  Change location Catalog and Job Log

6) Repair backup exec installation (when run install BE server i`m choise repair)

7) I`m try run restore some file from deduplication folder and restore goes normal,

8) All Hot Fix installed


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