Hi guys,
I need some assistance with an error I'm getting on some jobs on two Servers out of the 12 we back up. Those two are reporting the following:
The job completed successfully. However, the following conditions were encountered:
Client-side deduplication is enabled for this job, but it could not be used.
I am using Backup Exec 2012 and have installed all available updates to the BES and the Server agents. Some of the jobs on those Servers complete successfully while some report the error above. One Server is an Exec Server, the other is vCenter Server.
I have tried:
- Changed the client-side dedup option to server side, run a backup job and then changed back again
- Go into STORAGE > DEDUP DISK > PROPERTIES > SERVERS THAT SAHRE THIS DEVICE > and the Servers are missing form the drop down list but then there are others that are missing from there and it still works. (I don't know how to get them listed there?)
- Manually uninstalled and reinstalled the BE Agent on those Servers
- Can't be a firewall issue as some jobs on one Server are working ok
- Can ping Sevrers by name and IP
- Reviewed this link but lists old BE editions and fixes: http://www.symantec.com/business/support/index?pag...
Thanks for any help.