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How to tell BE2010 to keep hands off tape library/ exclude a tape library from access

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I need a solution

Hello BE community, dear Symantec support,

 

as described in the topic, I am trying to completely deactivate BE2010's access to a robotic library ("OVERLAND 0001") in my case. Each library has one LTO5 drive attached (actually it is one physical library partitioned within the library itself into two smaller ones with one exclusive drive for each partition; the library does show itself as two separat libraries in the device manager). I have BE2010R3 (Win Server 2008 R2) with the Library Expansion Option (LEO) option installed.

Since I do need one library ("OVERLAND 0001") for another software to access it from now on, I tried everything to deactivate that thing in BE2010. As You see, I deleted the library from "All devices", disabled the drive and the library (greyed out under "FDAS-SRV1"), re-installed the non-Symantec tape driver, dragged and dropped its tape drive into "Standalone Drives" in the window with focus (tapeinst.exe).

But so far I have no success. When starting the BE2010 services, I cannot access the tape library and its drive from within another software "scsi device already in use".

When completely disabling the services of BE2010, access from within other software works just fine.

 

20141111_be2010_blocks_deactivated_library.png

 

So I ask hereby: How to restrict BE2010's access on tape libraries? I urgently need that 2nd library to be accessed from 3rd party software while BE2010 is running.

 

Best regards and many thanks for helpful hints,

 

Ruben


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