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readCommFile: ERR - timed out after 900 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext/logs

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I need a solution

Good day I have a Netbackup client version NetBackup-Solaris10 7.1.0.4.  I am running the client on Solaris 10 and have SAP installed on Oracle 11.2.0.3.

 

Netbackup file system backups complete successfully.  However, Oracle backups via backint fails with the following error in the backint log:

 

04:16:24.461 [29620] <16> readCommFile: ERR - timed out after 900 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext

/logs/vxbsa.1410228074.29611.prog.pcb_std

04:16:24.461 [29620] <32> serverResponse: ERR - could not read from comm file </usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.14

10228074.29611.prog.pcb_std>

04:16:24.461 [29620] <16> CreateNewImage: ERR - serverResponse() failed

04:16:24.461 [29620] <16> bsa_InitiateBackup: ERR - Unable to CreateNewImage

04:16:24.495 [29611] <16> bsa_a_backup_completed: ERR - child <29620> backup failed: 1 <the requested operation was partially success

ful>

 

Other errors I find in further logs is:

 

Error bprd(pid=12172) Unable to write progress log </usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.1410247515.2168.prog.pcb_std> on client tsrm2h03rnb. Policy=TSRM2H03RNB-SAP Sched=Weekly

Error bprd(pid=12172) CLIENT tsrm2h03rnb  POLICY TSRM2H03RNB-SAP  SCHED Weekly  EXIT STATUS 130 (system error occurred)

 

Permissions on the file system is fine.

 

Please assist.

 

Thanks

Wilhelm


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