Hi Folks
Enterprise Vault Index full backup failed with SC 2. The EV db and Open partition backups are successfull.
Nbu master server 7.6.0.2 and Ev Nbu version is 7.5.0.5
Attached the bpresolver and bpbkar logs with this.
9/8/2014 11:01:59 AM - Info nbjm(pid=3616) starting backup job (jobid=182917) for client EVAPP, policy EV_INDEX_OPEN, schedule Weekly_Full
9/8/2014 11:01:59 AM - Info nbjm(pid=3616) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=182917, request id:{3F80CF35-CAB3-49DC-8A8D-51A374D497DB})
9/8/2014 11:01:59 AM - requesting resource dcabak02-hcart-robot-tld-1
9/8/2014 11:01:59 AM - requesting resource dcabak02.dca.com.NBU_CLIENT.MAXJOBS.EVAPP
9/8/2014 11:01:59 AM - requesting resource dcabak02.dca.com.NBU_POLICY.MAXJOBS.EV_INDEX_OPEN
9/8/2014 11:02:00 AM - granted resource dcabak02.dca.com.NBU_CLIENT.MAXJOBS.EVAPP
9/8/2014 11:02:00 AM - granted resource dcabak02.dca.com.NBU_POLICY.MAXJOBS.EV_INDEX_OPEN
9/8/2014 11:02:00 AM - estimated 87579686 Kbytes needed
9/8/2014 11:02:00 AM - begin Parent Job
9/8/2014 11:02:00 AM - begin Enterprise Vault Quiesce, Step By Condition
Status 0
9/8/2014 11:02:00 AM - end Enterprise Vault Quiesce, Step By Condition; elapsed time: 0:00:00
9/8/2014 11:02:00 AM - begin Enterprise Vault Quiesce, Read File List
Status 0
9/8/2014 11:02:00 AM - end Enterprise Vault Quiesce, Read File List; elapsed time: 0:00:00
9/8/2014 11:02:00 AM - begin Enterprise Vault Quiesce, Quiesce
9/8/2014 11:02:00 AM - started process bpbrm (10980)
9/8/2014 11:05:19 AM - end writing
Status 2
9/8/2014 11:05:20 AM - end Enterprise Vault Quiesce, Quiesce; elapsed time: 0:03:20
9/8/2014 11:05:20 AM - begin Enterprise Vault Quiesce, Stop On Error
Status 0
9/8/2014 11:05:20 AM - end Enterprise Vault Quiesce, Stop On Error; elapsed time: 0:00:00
Status 2
9/8/2014 11:05:20 AM - end Parent Job; elapsed time: 0:03:20
none of the requested files were backed up(2)
i could find something like below from bpresolver log
11:05:17.203 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - EVBridge Instance created successfuly.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - EVBridge Instance FAILED to update the entity (13365D981783624478F5003AEC4CB63031810000EVDA) of Site (11B396338C64B3C47BC037CA0A89781001d10000EVDA). Error: For the Archiving Option, an error occurred with the Enterprise Vault Directory API. Check the Enterprise Vault event log in the Windows Event Viewer for details.!!
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - exiting.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByDevName - exiting.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::~CEVBridgeHelper - entering.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::~CEVBridgeHelper - Com un-initialized.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - CEVBridgeHelper::~CEVBridgeHelper - exiting.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - ModifyBackupModeStatus - ModifyEVEntityBackupMode returned with (e0009502)
11:05:17.406 [4292.11504] <2> DebugLog(): INF - ModifyBackupModeStatus - Backup Mode request failed to PUSH for entity (EV-SIT::\\EV\EV Site (Dubai Airports (SERVRF45))\Index Locations\13365D981783624478F5003AEC4CB63031810000EVDA/Path (//evapp/I$/EvIndex1/Location6)).
11:05:17.406 [4292.11504] <2> DebugLog(): INF - ModifyBackupModeStatus - exiting
11:05:17.406 [4292.11504] <2> DebugLog(): ERR - bedsEnterpriseVaultQuiesceComponent(): Call to ModifyBackupModeStatus failed with (-536832766).
11:05:17.406 [4292.11504] <2> DebugLog(): INF - EV_FreeLibrary(): Enter.
11:05:17.406 [4292.11504] <2> DebugLog(): INF - EV_FreeLibrary(): Exit.
11:05:17.406 [4292.11504] <4> Resolver_EnterpriseVault::quiesceEVComponents: Quiescense failed, so calling un-quiesence