Hello All,
We have been having catalog backup issues for a long time and couldnt find the solution.
The problem began when tape NB34567 got stuck in a drive and was damaged upon removal from the drive. The tape was not physical available in the robot but it was present in the media listing. I had removed the "phantom tape", but still didnt fixed the issue. The catalog backup job is still requesting the old tape.
The tape is not longer showing in nbemmcmd or in vmquery output.
Catalogue backup jobs is still trying to use the old tape and still complains as seen in error log below:
7/8/2014 10:17:00 AM - begin Catalog Backup
7/8/2014 10:17:00 AM - requesting resource NB34567
7/8/2014 10:17:00 AM - Error nbjm(pid=57085) NBU status: 95, EMM status: Media does not exist
7/8/2014 10:17:03 AM - Error bpbackupdb(pid=6534) jmcomm_RequestMultipleResources() failed with stat = 95
7/8/2014 10:17:03 AM - end Catalog Backup; elapsed time: 00:00:03
requested media id is not assigned to this host in the EMM database(95)
7/8/2014 10:17:03 AM - Error bpbackupdb(pid=8448) catalog backup to media id NB34567 FAILED
I would like to find out where the reference still exists for that "phantom tape", if the tape is not physically available in the robot and its not listed by nbemmcmd or vmquere? Please help me find a solution to this mistery.
Thanks