VM Backups shows the provisioned size of VMDKs and not the actual backup size

Hello,

we are having some issue with BE2014. VM Backups shows the provisioned size of VMDKs and not the actual backup size.

I contacted symantec technician who also confirm the issue. Here is part of his mail. "Yesterday, as per our last discussion we had, I checked whether the size of the VM's in backup sets is different in our test environment but it appears to be the same. It shows the allocated size of the VM and not the size of the backup".

I am under pressure from boss to try VEEAM but because I know you guys can fix this issue.

thanks

David