I need a solution
After renewing my maintenance contracts I'm trying to remove an expired maintenance contract serial number as told by the instructions for activating new maintenance contracts. I have added two new serial numbers for "(Maintenance) Backup Exec 2012" and "(Maintenance) Agent for Applications and Databases" and removed the expired serial number for "(Maintenance) Agent for Applications and Databases", but when I try to delete the expired serial number for "(Maintenance) Backup Exec 2012" I get a message box saying "Product licenses must not be deleted" and the expired maintenance entry stays on the list.