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Backup Exec 2010 error E00081D9 bengine crashes

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I need a solution

Hi,

I have problems backing up several servers with Backup Exec 2010 R2 (latest service pack and updates installed), running on a
Server 2008R2.
The error occurs once or twice a week, with different backup jobs and selection lists (not just one job is failing).

It's always the same:
the job starts backing up some data - but does not finish - and then Job engine service crashes.
After that I see a "recovered" job in job list and every other job scheduled after it also failes (doesn't start).

After restarting all BE services, it workes some times for 1 or 2 days, then the same error again.

On target machines, the event logs show no errors, the only error is recorded on the backup/media server itself:

event id 1000 - application error
failing application: bengine.exe, version: 13.0.5204.128
faulty module: MSVCP80.dll, version: 8.0.50727.4940
path of faulty application: C:\Program Files\Symantec\Backup Exec\bengine.exe
path of faulty module: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll

The error occurs when backing up to B2D media as well as Tape media.

Are there any suggestions for solving this error?

Thanks,

Mike


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