Hi there forum,
I've been having this issue for the last two months and have not been able to pin point the issue. Any suggestions/comments are welcomed.
Issue:
2-3 times a week one specific tape drive will be down'd by the netbackup application. It goes down and it also gets removed from the Device Manager on the master server. The only way to bring it backup is to reboot the tape library and then the NBU master server. This usually happens during a vault job, but only when one or more of the images are unable to be duplicated (for whatever reason) successfully. We have replaced the tape drive (Hardware) in our tape library and still continue to experience the problem.
Here is the error we get in the logs, which doesnt help much.
"Fatal open error on HP.ULTRIUM5-SCSI.002 (device 2, \\.\Tape3): The system cannot find the file specified. DOWN'ing it"
Let me know what Logs would help to troubleshoot this issue.
I would like to see if anyone out there has experienced the same problem or has any ideas on how to get to the bottom of this.
Thanks,
Luis S.