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System recovery 2013 Granular Restore

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I need a solution

Get the following error when trying to open Image from Desktop Pc - As attached. I have tried direct Granular Restore but this require Outlook to run on the machine. I have installed the software on my local desktop but cannot open the image ..   any thoughts ?   Thanks in Advance  . Recovery point browser works fine on image from server and desktop Pc I am trying to verify restoring email from exchange store to recomend this as a solution to a client. I am currently on a trial version.
 


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