Hi Community,
I am facing this issue with Symantec Backup Exec 12.5, highly appreciated your help.
Information system:
-Windows Server 2008 R2 STD SP1
-Symantec Backup Exec version 12.5.2213
-Backup to tape HP Ultrium 5-SCSI Z64B to tape library: Fujitsu Eternus LT S2 2.03
After finish the installation, in Devices tab, it shows nothing in Robotic Libraries, instead of Fujitsu Eternus LT S2 2.03.
I already checked Device Manager of server, it regconized Fujitsu Eternus Media Changer in the Media Changer Devices (as attached picture).
Environment check of Symantec show this content: It failed at Tape Device Information. Device Changer is not supported (as attached picture).
This Fujitsu Eternus LT had been updated Library firmware (2.03) and Drive firmware (Z64B).
Anyone here have any advice or support me solve this Device Changer issue? Thank you very much.
Regards,
NghiTD