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tape drive path

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I need a solution

1.One tape drive is went to down state. I saw the tape drive in OS level and reinstall the drive and scan the drive.

how to identify the drivers path to update the drivers software ?

 

master server details : Master
PC, WindowsXP
7.1.0.0.0.4
NetBackup
7.1
Windows2003 5

media server details:

PC-x64, WindowsXP
7.1.0.0.0.4
NetBackup
7.1
Windows2008 6


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