One of our sattelite offices storage went down and we are trying to restore from backup. We are using deduplication and storing the data onto a NAS device. I have an open case with Symantec and have been trying to get this resolved over the past 18hrs, but we aren't having luck.
Server: Windows 2008 R2
SBE: 2012 (all updates)
Our SBE is a VM on Hyper-v 2012 with iSCSI attached storage to host the deduplication storage. We are backing up the Shadow Copy Components and so we are restoring with this option. But when we do we get the following:
When trying to restore from a backup but we are getting the following errors:
V-79-57344-33029 - Error - Mount Failed
Invalid Physical Volume Library Media Identifier.
V-79-57344-33029 - Unable to acquire device for the specified pool and media
Invalid Physical Volume Library Media Identifier
Under Job Completion Status:
Final Error: 0Xe0008105
Symantec support is scratching their head at this. We've been at it for over 20hrs. I need help and sleep!